Forum Discussion

Holly_G's avatar
Holly_G
Community Member
2 days ago

Notify Users When Credits are Used

We have a large number of Rise users who don't all pay attention to announcements. Several have used thousands of credits "playing" with AI Avatars because they did not know that there were credits b...
ai assistant
rise 360
KellyAuner's avatar
KellyAuner
Staff
10 hours ago

Hi Holly_G,

Happy to help!

In Articulate 360 AI, credit-consuming features are marked with the Nova icon, a four-pointed star.

The cost of an action isn’t displayed before you use it, but you can estimate usage with the applicable credit rate. For example, AI Avatars use 1,000 credits per minute of generated video.

If your organization’s credits are running low or have run out, you’ll see an in-product message. When credits are low, you can keep using credit-consuming features as long as credits remain, and admins can check the organization’s remaining credits and usage history on the Credits page in Account Management.

We hear you on the need for clearer notice when an action uses credits, and how many. This feedback is extremely valuable to our team!