Storyline 360: Choosing Feedback and Branching Options

Make assessments instructive and interactive. Storyline 360 lets you give learners feedback as they answer questions, then branch them to different parts of your course based on their responses.

• Setting Feedback in Form View
• Setting Feedback in Slide View
• Customizing the Default Feedback Messages
• Branching to Other Slides Based on Feedback

Setting Feedback in Form View

To enable feedback for an individual question slide in Form View, do this:

1. Determine how feedback will be triggered. Go to the Question tab on the ribbon and choose an option from the Feedback drop-down.
   • None: This option prevents any feedback from displaying for the question.
   • By Question: This lets you show feedback for the overall question. For graded questions, you can provide correct and incorrect feedback. For survey questions, you can provide “thank you” feedback.
   • By Choice: This lets you show different feedback for each answer choice. This option is only available for Multiple Choice, Word Bank, Pick One, Which Word, Freeform Pick One, and Freeform Hotspot questions.
2. Enter the appropriate text into the feedback fields. If you're displaying feedback by question, the fields are at the bottom of the window. If you're displaying feedback by choice, they're to the right of each answer choice.
   
   
   If you allow more than one attempt for a graded question and you're displaying feedback by question, you can customize the “try again” feedback.
   
   If you've enabled the quiz review feature on your result slide, you can also include “post-quiz review” feedback.
3. To add hyperlinks, audio, or branching to your feedback, click the More button beside any feedback field. See Using the Feedback Window for details. (We'll talk more about branching later in this article.)
4. To change how your feedback looks, switch to Slide View and edit the feedback layers. To give all the feedback layers throughout your course a consistent design, edit the feedback master.

Setting Feedback in Slide View

To enable feedback for an individual question slide in Slide View, do this:

1. Determine how feedback will be triggered. Go to the Question Tools—Design tab on the ribbon and choose an option from the Feedback drop-down.
   • None: This option prevents any feedback from displaying for the question.
   • By Question: This lets you show feedback for the overall question. For graded questions, you can provide correct and incorrect feedback. For survey questions, you can provide “thank you” feedback.
   • By Choice: This lets you show different feedback for each answer choice. This option is only available for Multiple Choice, Word Bank, Pick One, Which Word, Freeform Pick One, and Freeform Hotspot questions.
2. Use the feedback layers in the lower right corner of the screen to customize the text, images, audio, video, and other resources you plan to use for feedback. To learn more about feedback layers, see this user guide.
   
   If you're displaying feedback by choice, you'll need to switch to Form View to enter the feedback text for each answer choice, then return to Slide View to customize the feedback layers.
3. To give all the feedback layers throughout your course a consistent design, edit the feedback master.

Customizing the Default Feedback Messages

You can override the default feedback text for an individual slide by typing new text into the feedback fields for that slide. If you'd prefer to change the default feedback text for all slides at once, edit the text labels in your player. Learn more about text labels.

Branching to Other Slides Based on Feedback

By default, all slides branch to the next slide in the course, but you can change this behavior. For example, you might want to branch learners to a certain slide if they get a particular question right and another slide if they get it wrong.

1. Enable feedback for the question as described above.
2. In Form View, click the More button beside any feedback field (except Post-Quiz Review).
3. When the Feedback window appears, use the branching drop-down to choose what should happen when learners advance past the current slide.
   • Next Slide: This jumps to the next slide in the course.
   • Previous Slide: This jumps back to the last slide viewed. (It might not be sequentially before the current slide.)
   • Specific Scene: Select any scene in your course to jump directly to it.
   • Specific Slide: Select any slide in your course to jump directly to it.
   • Result Slide: Select any result slide in your course. This ends the quiz and takes the learner to the result slide.
4. Click OK.