Reach 360 Data
Is there a way to track how long a participant is spending on each lesson? I can see the most recent activity and combined lessons with a time but wanted to get specific and see where learners are spending the majority of time. Does the lesson views count lessons that are viewed multiple times? When I count the number of lesson views it appears to be a higher number than the amount of lessons in the course. Thanks.Reach360 due dates not updating
I had originally published a course with due dates before realizing I was unable to customize due dates for different groups. I have since removed the due date on the course. However, it seems Reach has maintained the old due date for learners who were assigned prior to the due date's removal. I have confirmed there is no longer a due date on the course itself but it looks like as long as there was a due date when the learner was assigned it is maintained for that learner. Is this a feature or a bug? What can I do about learners who continue to get notified that they are late to complete their learning? Thanks!Customizing / fixing Reach360 learner reports
I am new to Reach 360 and trying to use it to streamline the process for grading quizzes that were created in Storyline. The quiz includes a variety of question types: true/ false, multiple choice, Numerical response, short answer text, etc. What I really want is to export a report that has the User responses from each user, ideally in a single tab but I can merge them if needed. When I tried to export two users' reports individually and compare them, the data were not aligned row-by-row (see screenshot). For 2 users I can manually clean this up but for the number I'm going to have, it is impractical. It's important that I have per-question data for each user as we will have to manually grade short answer questions to get to a final grade. Any insights on how to do this? Thank you!Best way to get feedback/workshop content with SMEs
I'm starting a project that involves a lot of SMEs contributing content, and I know there will be plenty of back and forth to get the language just right. What’s the best way to handle this? In the past, we’ve used Word storyboards with track changes, but it’s hard for SMEs to visualise, and it takes ages to format. I’ve also used Review 360 in Rise, but the feedback screenshots often end up in the wrong spot, making it confusing to know what the SME is referring to. A colleague suggested Storyline might be better for reviews. Is that true? Or should I just export as a PDF and get feedback that way?Reach Certificate - how can I custumize it to add additional text fields?
I need to add more information to the certificate than the the toggle on-off fields currently accessible in Reach - is there any way to add a text block field that I can add the text I need to add to meet requirements? (and is there a need for a Reach post forum? I don't see that as an area to post this question to?)Reach360 - Change learner's role from Learner to Manager
Hi, I am new to Articulate and its products. I am trying to change a learner's role from learner to Manager in Reach360. I uploaded the learners with the CSV template; all worked, but the default role is learner. How do I change it to Manager? I can only edit the learner's name and surname and add a group. The Role field is greyed out. Please advise how to do it.
