How to Create One Storyline 360 Course with Multiple Languages
One of the most powerful benefits of e-learning is the ability to reach learners wherever they are—anywhere in the world. But that perk also presents an additional question: How do you create and manage e-learning content when your audience speaks different languages? Many organizations tackle this challenge by building multiple courses—one for each language they support. While that approach works, it often increases production time and costs. And it can lead to frustrating reporting headaches if you’re tracking completions. Instead, why not streamline development by creating one course for everyone? Thanks to the power of layers, variables, states, and triggers, you can quickly fulfill this linguistic feat of e-learning awesomeness all within a single Storyline 360 course! Not only that, Storyline 360 offers multiple ways to make this work. So let’s take a closer look at three of the most popular methods you can try. The Branching Method Many folks use the branching method to create different scenes in their projects, one for each language. When the course begins, learners choose from one of several language options. That choice then prompts a “jump to scene” trigger that directs them to the appropriate scene. Watch this short video to see how this method works. Pros: Branching is probably the simplest way to provide learners with language-specific content. This method also allows you to use layers and states to create a more interactive experience. Storyline 360 can now track multiple quizzes, so you can create an assessment for each language branch. No matter which one a learner takes, the course will send its completion data and results to your LMS. Cons: This approach may significantly increase your project’s file size if your course has a lot of audio, video, or animations. Branching is also useful for creating interactive stories, scenarios, and content. But using it for both content choices and supporting multiple languages can make development complex. In those situations, the two techniques below are often a better fit. The Layers Method When branching isn’t the best option, you can instead add layers on your course slides—one for each language you support. Similar to the previous process, learners select their preferred language at the start. But instead of branching to a different scene, this approach uses true/false variables and a few simple timeline triggers to show the appropriate layer throughout the course. Watch this short video to see how this method works. Pros: All your content is streamlined across one set of slides. You can use custom states to keep things from feeling too static. Cons: Typically, layers are used to add interactivity to your course. But this gets complicated when you also have multiple layers on each slide for different languages. Because of that, this method works best when you can create the course interactivity you need without additional layers. The States and Triggers Method The states and triggers technique is similar to the previous one, but it uses object states instead of layers to display content in each language. It begins much like the others—with learners choosing their preferred language on the title slide. Thanks to true/false variables and triggers, each slide in the course then automatically shows the correct object states. This one’s a bit easier to see than to explain, so here’s a video demonstrating how it works. Pros: Much like the layers approach, with states all your content is streamlined across one set of slides. This technique leaves your layers free, making it easier to create interactive content. Once you’ve built an object with all the correct states and triggers, it’s quick and easy to copy and paste and carry over the triggers. Cons: Adding translated text to object states can be a bit tedious. Changing object states means using more triggers as well—more than the other two methods. This approach tends to get in the way of using object states for other interactivity functions, such as adding a hover effect to your translated buttons. Additional Considerations Regardless of which method you choose, here are a few more things to keep in mind when creating a single Storyline 360 course with multiple languages: Course Player Labels: You can only choose one language for the course player text labels (the menu, the resources tab, the navigation buttons, etc.), which can be a challenge if some of your learners don’t understand that language. In those cases, try these workarounds: Create a navigation primer in your course for each language. Check out this article to see some examples and learn more. Skip the built-in course player menu altogether. Instead, build a custom menu on your slides with navigation buttons for each language your course supports. Check out this free download for some custom menu design inspiration. If you’re comfortable working with Javascript, this forum thread offers codes you can use to change the course player button labels on a slide-by-slide basis. Text Expansion: Content in one language may take up more or less layout space when translated to another. For instance, German copy can take up as much as 35% more space than the same information in English. So when planning your layout, base it around the lengthiest language to ensure each translation will fit. Production Schedule: Even with the help of these time-saving approaches, a multi-language course will always take more effort to create than a monolingual one. So make sure your timeline takes the additional steps into account. For example, consider the time it takes to get translations, hire voice talent for each language, and have fluent speakers review your translated storyboards and scripts. When Separate Files Are More Efficient: The methods in this article work best if you plan to include up to three languages in a single course. If you need to support more than three languages, separate project files may be the more efficient option. Summary Thanks to the flexibility of Storyline 360, you’ve got several options for creating content in multiple languages—each with its own strengths and drawbacks. So before you start building your course, consider which one is the best fit for you and your learners’ needs. Want to learn more about translating and localizing content? Browse through these articles for even more tips: Planning Your Localized E-Learning Projects Top 10 Writing Tips for E-Learning Localization The Hidden Project within Your Project: Translating Your E-Learning Materials Storyline 360: Translating Courses 4 Tips for Optimizing the Translation of Your Storyline 360 Courses Rise 360: Translate Your Course What’s your preferred method for working with multiple languages? Any tips or tricks you’d like to share with others? Leave them in a comment below. Want to try something you learned here but don’t have Articulate 360? Start a free 30-day trial, and come back to E-Learning Heroes regularly for more helpful advice on everything related to e-learning. If you have any questions, please share them in the comments.Storyline 360: Enabling Right-to-Left Language Support
You can enable right-to-left language support for playerfeatures when you're using a right-to-left language, such as Hebrew or Arabic. Here's how. Enabling Right-to-Left Orientation for Player Elements Enabling Right-to-Left Orientation for Slide Content Moving the Sidebar to the Right Side of Your Course Saving Player Changes Enabling Right-to-Left Orientation for Player Elements Here’s how to change the text direction for player elements, such as navigation buttons, sidebar tabs, and pop-up messages. First, make sure you're using a player font that supports right-to-left text, such as Arial Unicode MS or Microsoft Sans Serif. Next, select a language for your player text labels (such as Arabic or Hebrew) or customize your text labels in another language (such as Farsi or Urdu). Then, follow these steps: Go to the Home tab on the Storyline ribbon and click Player. When the player properties appear, click Other on the ribbon. Use the Text is read from drop-downlist to select Right to Left. Click OK. Player elements switch positions for right-to-left languages to give learners a more intuitive experience. Enabling Right-to-Left Orientation on Slide Content To display your slide content in a right-to-left orientation, make sure the Right-to-Left Text Direction button is selected when you enter or edit text. You'll find the right-to-left button on the Home tab of the Storyline ribbon, but it'll only show if you have a right-to-left keyboard input language installed on your computer. Moving the Sidebar to the Right Side of Your Course If your player includes a sidebar, you might also want tomove it to the right side of your course. To make this change, click Features on the player properties ribbon and select On Right from the Sidebar drop-down list. Saving Player Changes When you click OK to close the Player Properties window, Storyline saves yourchanges inthe current project file. If you'd like to use the same customizations in other projects, click Current Player on the ribbon and choose Save. Enter a name for your custom player, if prompted, and click OK. To learn more about the Current Player options, see this user guide. You Might Also Want to Explore: Interactive Demo: Which classic player features are supported on tablets and smartphones?Planning Your Localized E-Learning Projects
In this age of globalization and multinational organizations, companies want to deliver online training that will reach worldwide audiences. The result is e-learning content that needs to be tailored specifically for each cultural group. If you’ve ever had to design or develop a multilingual e-learning course, you know firsthand that developing content for multiple languages can be a heavy lift. This is especially true if you haven’t put in place early the proper planning measures to make the process smooth and effective. This article will identify what you need to know up front (long before any development begins!) to effectively localize or tailor e-learning content for a variety of cultural audiences. Understand the concept of localization When it comes to getting a course out in multiple languages, it’s a common misconception that all you need to do is translate the written content. There’s often confusion about the differences between translation and localization. Translation is the process of translating text and words from one language to another without making any adaptations. Localization is the process of translating and adapting content for a specific culture. It often involves making changes not only to the text but also to imagery, tone, colors, currencies, and more, to account for cultural and regional differences. In many situations, simply translating the text in a course is not enough; you need to adapt the content in order for it to make sense for learners across cultural barriers. For example, let’s say you’re developing an e-learning course for a multinational delivery service. The course is for delivery staff based in the US and India on how to safely deliver packages on time. In addition to translating the text from English to Hindi, you need to adapt the content itself to take into account local driving and workplace safety laws. You should also consider updating the imagery to more accurately reflect the learner's home environment. For example, the American version of the course might show background images of busy streets in New York City. For the Indian version of the course, those could be swapped out with images of the streets of Mumbai. The two cities look very different and each have distinct architectural styles, roadways, and vehicles. Additionally, an image of a delivery vehicle in the American course might show a cube van or bicycle; the Indian version might be a tuk-tuk or a rickshaw. These changes in imagery make the course more meaningful and relevant to the learner. Plan for localization up front The key to a successful localized project is to plan every step of the localization process from the get-go. You want to keep your multicultural audience in mind from the beginning to avoid quality issues, save time, and ensure a smooth localization process. Things to consider when you’re in the project planning phase include: Identify the target markets and languages you want to localize for You need to determine early on which languages you’ll be localizing for. Keep in mind that even though your learners may speak the same language, you may need to create multiple courses to take into account regional differences. For example, a course developed in Spanish might not work for both Mexico and Spain. Why not? In addition to the many linguistic differences between Mexican and Iberic Spanish, there are regional differences that need to be considered, for example: different products, procedures, laws, technical standards, and currencies. Plan to build in one language first It’s a good idea to plan to design, develop, and deliver the course in one language BEFORE localizing the course into other languages. If you develop all of your courses in tandem, you’ll find yourself doing a lot of re-work. To illustrate: imagine a Subject Matter Expert asks you to change two paragraphs in your course. It’s a lot easier (and more cost effective!) to do it in one language than in five different languages. Once the first course is complete, you can save time by localizing your course into the other languages at the same time. Plan extra time for development and testing It might seem obvious, but you’re going to need more development time when you’re building a course in multiple languages. In addition to developing the course in the first language, you’ll need time to adapt it to every other language, which will include development, testing, and review steps. It’s a good idea to plan for the localization process by adding in extra development and testing time to your project plans and timelines. Find the right localization resources Having the right resources in place can make the translation and localization process run more efficiently and smoothly. Resources include the tools and the people you’ll bring on board for your localization process. Authoring tool When you’re going to be translating an e-learning course into multiple languages, it’s a good idea to investigate ahead of time what translation features and multilingual options are available within the authoring tool you’re using. For example, Articulate Storyline 360 offers the ability to export text for translation and then re-import it, saving lots of development time. This is good to know up front, so you can plan your project and allocate time and resources accordingly. Translators The quality and experience of your translation team will have a huge impact on the caliber of the final localized output. When it comes to working with translators, it helps to find translation professionals who have experience with your industry or subject matter. When the translation team has even a basic understanding of the content they are working with, it makes a huge difference in helping them ensure it all makes sense and works. In terms of hiring translators, your options are generally a professional agency or a single contractor or freelancer. They each come with their own set of pros and cons. Professional Agency Pros Cons They will handle all the project management for all the languages. They often offer voice-over professionals for all languages. They sometimes offer to do the translation directly in your tool of choice. The quality is often not as high. Because at a large agency the translators do not know you personally and are not that invested in your project. Also, you work with a variety of translators who may each have a slightly different style, which could be reflected in the final output. Freelancer/Contractor Pros Cons The quality tends to be higher, as usually freelancers need to provide a good service in order to maintain a good reputation, stay in business, and ensure repeated business and future contracts. It’s often cheaper to work directly with a translator because they don’t have high overhead costs to cover. Takes more time to find, hire, and manage freelancers than it does to work with an agency. They may not offer project management, voice-over services, and more. Voice-Over or Narration Professionals If your project includes narration, you’re going to need resources to narrate in a variety of languages. If you’re working with a localization agency, as noted above, they may offer narration or voice-over services. If not, you’ll need to recruit voice actors for each language. Keep in mind when you’re on the hunt for a voice actor that differences in local dialects and accents can make a huge difference to your learners. For example, Australian and New Zealand accents may sound similar to an outsider, but to the locals they are completely different! Finding the right voice for your project can take time, so account for this in your project plans, as well as the time required to record in multiple languages. QA Testers Testing and quality assurance review is an important part of creating an effective and high-quality multilingual course. During the project planning phase, identify resources for the testing and quality assurance phase of your course development. What should you look for in your testers? They should be proficient in both the original course language as well as the language they are testing, so they can compare both versions and ensure the message is consistent. The tester also needs to be a good writer, with strong spelling, punctuation, and grammar skills, so they can spot mistakes in the written content. These are just some of the things to consider when planning a localized e-learning project. Remember that up-front planning will eliminate a lot of headaches and help ensure a smoother process and better end result. What tips of your own do you have about planning for localized projects? Let me know in the comments! Follow us on Twitter and come back to E-Learning Heroes regularly for more helpful advice on everything related to e-learning. If you have any questions, please share them in the comments.XLF translated files error message
Hi team, I am trying to upload xlf-files, translated by ChatGPT. I have made about 20 attempts with all kinds of different configurations (with html and without, with lessons and without, with a different file name and with an identical file name, before and after having the file checked with an xml checker), but I keep getting the same error message: Check formatting or re-export translation. I get this error message when ChatGPT translates only a single sentence in the file. I even get this error message when ChatGPT gives me back the exact same xlf file, without any changes, just saved again. The only time I don't get this error message, is when I upload the identical file that I downloaded. Obviously, I am following the instructions, so I've made a duplicate of the course, downloaded the xlf file from there, and am uploading in the same location. Clearly, I am missing some sort of information here that's crucial to this process. Please assist as this is getting highly frustrating. Thanks, Chantal4 Tips for Optimizing the Translation of Your Storyline 360 Courses
Storyline 360 allows you to quickly export all the text in your project for translation and then reimport it, automatically replacing all the original text with the translations. What a timesaver! But unfortunately, no matter how powerful Storyline 360’s translation feature, the nuances of translating one language to another mean you might still need to make some manual adjustments. For example, if you’re translating English to French, the translated text will likely be 20 to 25 percent longer than the original text, so you might need to change the font or textbox size, or even move some of the onscreen objects to make room for the French text. There’s also no way to automatically replace audio files and synchronize them with animations, since the duration of each localized audio file is different. The time involved in that manual process varies depending on how many animations you’ve included in your project. As an instructional designer, I’ve developed many courses that have been translated into multiple languages. After a bit of trial and error, I came up with the following techniques to optimize the localization process. 1. Allow for Extra Space Adjusting the font or textbox size on every single slide can be a huge pain. The more white space you leave around textboxes, the less likely you are to have to adjust each font or textbox size, because even if the translated text is longer, there might still be room for it on the screen. The same goes for any shapes or buttons with text inside them. If you don’t leave extra space on either side of the text, you’ll probably have to widen the button or shape so the text doesn’t overflow or appear smaller than you'd like. Give yourself a break and leave some extra space to begin with! 2. Use Slide Masters Another way to limit the amount of manual tweaking you have to do is by putting text that appears on multiple slides—for example, the course or chapter title—on a slide master. That way, if you need to adjust the font or textbox size, you only have to do it once and it’ll be applied automatically to all the relevant slides. 3. Keep Animations to a Minimum Animations can be a great way to increase learner engagement on slides with a lot of voiceover audio. By giving them something to look at while they’re listening, you’re more likely to catch—and keep—their attention. This is true for localized courses as well; however, it’s important to keep in mind that resynchronizing the animations with the new audio files is a huge time suck when you’re translating courses. The more animations you need to synchronize with voiceover narration, the more time you’ll spend localizing your courses. It’s especially difficult if you don’t speak the target language—which is often the case! I can’t tell you how much time I’ve spent listening to Dutch voiceover audio and trying to figure out when the animations should appear. What a headache! But that doesn’t mean you should get rid of all of your animations—just that you should weigh the impact of those animations against the time it’ll take you to localize them. Are all of those animations really adding value? Or could you do without some of them? 4. Break Script Up by Animation or Layer For the animations you decide to keep, split up your script by animation or layer. That way you will know exactly when the animations should appear or which part of the audio should go on which layer. So instead of grouping the entire script for a given slide together, add dividers to your script like in the example below: Before After Slide 1 There are four main rules within HIPAA that govern protected health information. Let’s take a brief look at the purpose of each of these rules. The privacy rule outlines the safeguards that must be in place to ensure that protected health information remains private. The security rule sets standards for how to maintain the security of protected health information by implementing a set of technical, physical, and administrative safeguards. The breach notification rule details the processes that entities that fall under HIPAA must follow when a data breach occurs. The omnibus rule is an addition to HIPAA enacted in 2013 that required business associates to become HIPAA compliant. Slide 1 - Beginning There are four main rules within HIPAA that govern protected health information. Let’s take a brief look at the purpose of each of these rules. Slide 1 - Animation 1 The privacy rule outlines the safeguards that must be in place to ensure that protected health information remains private. Slide 1 - Animation 2 The security rule sets standards for how to maintain security of protected health information by implementing a set of technical, physical, and administrative safeguards. Slide 1 - Animation 3 The breach notification rule details the processes that entities that fall under HIPAA must follow when a data breach occurs. Slide 1 - Animation 4 The omnibus rule is an addition to HIPAA enacted in 2013 that required business associates to become HIPAA compliant. Then, ask the voiceover professionals to name the audio files accordingly. That way all you’ll have to do is place the audio files one after the other and move the animations on the timeline to line up with the beginning of each audio file. Easy-peasy! More Resources If you’re looking for more tips that’ll make the localization process easier, look no further! We’ve got you covered: Planning Your Localized E-Learning Projects Designing Your E-Learning Course Graphics with Localization in Mind Top 10 Writing Tips for E-Learning Localization QA Testing Your Localized E-Learning Courses Want to try out Storyline 360’s translation feature for yourself, but don’t have Articulate 360 products? Start a free 30-day trial of Articulate 360. And subscribe to our newsletter to get the latest e-learning inspiration and insights directly in your inbox. You can also find us on LinkedIn and X (Formerly Twitter).
