Chatbots in courses
People have been able to make AI chatbots that pull content and answer user questions in courses. It would be great if this could be a feature storyline provided without having to use external programs to build the chatbot. I build large guides in rise and while the search feature is nice, it would take the guide to the next level if learners could ask their question to the chatbot and get answers from the content in Rise.Simple Solution = Best Solution for Customer Interaction (ELH Challenge #538)
Problem For this portion of my customer service eLearning module, I wanted to create an immersive experience that would help the learner practice the decision-making process and the approved scripting they must adhere to. Solution (my journey) I wanted to try my hand at using Rise360’s AI Assistant for a CSR-to-customer interaction. But my attempt did not produce what I was looking for. So… Why not try to “vibe” it? I switched over to Vibe Coding. I figured something “new” and “fresh” would liven up this customer service training module. I abandoned it after 12 attempts. I got close to a viable solution, but still had a ways to go. I returned to AI Assistant, used the proper format it needed, and tweaked the remainder of my scenario without using the avatar setting. Lessons Learned For a while, I was stuck in my head with the idea of “new and fresh.” But 10 out of 10 times, the simplest solution you build is likely the best possible one. Don’t underestimate simplicity. Finally, sometimes using a tool you touch daily can blind you to its potential in a new way. That’s what my final solution is – Rise360’s native scenario builder without the typical avatars I’ve used in the past. Conclusion Though we have access to “new shiny” tools and “AI on the brain,” tried-and-true tools and techniques will never go out of style. We ought to continually revisit the tried-and-true to be reminded how cool they are. 😉 Click here to experience the demo I built. 👀 It also includes more details of the great learning experience I had. 📝 Disclaimer: my demo doesn't strictly adhere to the challenge's parameters (a scenario instead of learning objectives), but I thought this would be a good place to share this learning experience with the community.AI TTS and SSML functionality
Hello everyone, I would like to bring the attention of the community on AI TTS and the limited use of SSML with it. I know that it is not supported because you built AI voices "to understand the relationship between words and adjust delivery accordingly". However, AI voices mispronounce acronyms and other words like company names and such. By saying that I am forced to use the old TTS voices, and it is a bit upsetting because the AI voices sound indeed more natural and "human", big benefits in e-learning for ensuring a more pleasant learning experience for our users. This is a request to work on SSML for AI voices because I strongly believe it is needed. AnnaStoryline 360 AI Voices V3
Hi, I'm curious about other people's experience with AI voices now that V3 is the default. Personally, I'm not impressed... they seem quite buggy. I've found that v3 voices take a very long time to generate when compared to v2, often seem to insert random glitchy noises, and sometimes just can't even be played back. Further, I've noticed that the voices themselves, when they do work, seem to have lost their original character. I regularly use Lynda and Lewis, 2 Scottish voices. These were great in v2, but with v3 Lynda now sounds American and Lewis seems to have become Australian. In short, I'll be sticking with the V2 voices, but just wondering if my experience is unusual or if others are finding the same.AI Assistant & Localization in Rise- WONDERFUL!!!
I have created two courses using AI Assistant and Localization, and I am over the moon excited! The process was so very time-consuming, and the translation, per my language expert checker, was spot on! I’m a department of one supporting multiple car rental brands in 28 countries. Hooray for Localization! At least for the Spanish translation. Working on my third course now, using AI Assistant and Localization. I could never have produced three interactive courses in two different languages before these new enhancements in Articulate 360, in under two weeks. Never, never, never! Thank you, Articulate 360 team, not just for the two enhancements, but for making them very easy to use. You certainly kept it simple, streamlined, and focused on your user audience’s needs. AI Assistant is not an ordinary AI Assistant. It is a Trainer’s AI Assistant! Okay, Luminaries, you have another Articulate 360 cheerleader! (smile)🤩 Pat The TrainerAI Assistant Model Changing
Hello! Is anybody else having an issue with the Text-to-Speech model changing mid-slide? For a project I'm working on, I'm specifically using Multilingial v2 but any time I generate a new clip inside this project, it's defaulting to v3, which sounds very different and causes the narration to be uneven if I don't make the necessary adjustment. I mean, if I have to start using v3, I'll start using it. In the meantime, for projects where I'm already using v2, manually adjusting each time, even when regenerating audio for an existing clip, is becoming a bit of a pain point.
