Bug report: “Validate Module and Exit” button
Hi everyone, I’m experiencing an issue with a button configured with the destination “Exit the course (LMS only)”. When learners click the “Validate Module and Exit” button, the course does not close. Instead, the following error appears: BlobNotFound — The specified blob does not exist. RequestId: 165b835f-b01e-0074-27d1-1dbc56000000 Time: 2026-07-27T14:12:24.6628515Z Has anyone encountered this issue before? Could it be related to the LMS configuration, the published package, or a missing resource in Articulate? Any help would be greatly appreciated.Continue button is not working while in Review 360
July 29, 2026 Hello. I am working on a project and I noticed that the continue button is not working. I have 2 topics in one lesson that I needed to separate using the continue button -- locked it to make sure my learners completes the first topic. I went ahead and published for the review 360 and for some odd reason, the continue button remains blocked and I can navigate through both topics without it being unblocked. I am sharing an image for reference. Take note, this is the 10th version I have published when I got this error. All previous versions are working well. Thanks!Fix dialogue that offers no choices: missing fonts
So ... you can only click OK here: Surely you could give alternatives? Other software would let me download the fonts, or manually choose the replacement from installed fonts, or just Cancel to avoid corrupting the module? This one can be translated to, "I'm about to lose your work, and all you can do to stop me is Ctrl-Alt-Esc and kill this program." I personally know that I can just not save my work, but I doubt everyone does. It says "If you continue ..." but you can't do anything else.Publish HTML file but need index.html file not provided story.html file. What do I do?
I need to publish an Articulate Storyline file to HTML and not as an LMS. I need an index file, but it only has a story.html file. How do I get the index file? Do I just rename the story.html file as index.html once and that's it?Error Loading Course on Apple Products - iPhone, iPad
I have 3 courses that have been live for a few months, and I've continued to have complaints that users are running into issues when trying to open a course created in RISE360 from our LMS site. I have been able to narrow the issue down to Apple. It happens mostly on iPhones and iPads running later versions of iOS, but sometimes on newer versions too. Sometimes the screen will go black, then kick them back to our website and sometimes they will receive a white error message page. 89% of our users are mobile and Apple users make up a good portion of that. What do I need to do to fix this?!?Multiple Subtitle Languages for a Single Video in Storyline 360
Hi everyone, I'm creating a Storyline 360 course that contains a video with a single audio track (English). I'd like learners to be able to choose their preferred subtitle language (e.g., English, German, French, Italian, Spanish) while watching the same video. From what I've found, Storyline only allows one VTT caption file per video. Is there a way to provide multiple subtitle languages for a single video and let learners switch between them? Thanks in advance for your suggestions! BR, TamaraAI Animation
I am normally a Storyline user, but I do use Rise to make AI animation. But recently when my animation in Rise is generated random words or shapes appear on the screen. I am not sure why or how to make it not happen. I am also wondering if I can create custom AI videos in Storyline yet? If so how? Thank you for all of your help. You can email me at mailto:[email protected] if you'd like.Rise shift with transcripts
In Rise, when viewing the transcript that I want to keep open while going through the lesson, the main content block appears to shift after the audio is playing. Image 1: when you first display the Audio Transcript panel the main content block is centered in the window, as shown below with the “Stress Response” section. There is an even amount of white space on both sides of the content. Then… Image 2: …when you play the audio, or scroll down the page, after a few seconds the main content shifts to back to the right – behind the audio transcript panel. There is now more white space to the left of the main content and a portion of the text is behind the audio transcript. Anyone know why this happens or how to avoid this for smaller screens/laptops? Thanks.
