Storyline 360 — Ai sound effect becoming inconsistent (missing/mistimed)
I have a click-to-reveal slide (base layer + 4 layers, each with its own tab/label). Each tab plays a short "click" sound via a Play Media trigger on click, and each layer plays its own narration audio that auto-closes the layer when it completes. This was working reliably. I then added a 100%-transparent rectangle over the 4 tabs to block clicks until a gating condition is met later in the timeline. After adding it, the tab-click sound and the layer-end sound started behaving inconsistently, sometimes not playing at all, sometimes playing at the wrong moment. The part I can't explain: I removed the blocker shape entirely to isolate the cause, and the audio issue is still happening even with the blocker gone. Has anyone seen audio triggers become unreliable after adding/removing an unrelated object on the same layer, even when the trigger conditions themselves haven't changed? Is there a known fix. re-saving, republishing, or rebuilding the audio triggers from scratch, for this kind of leftover inconsistency? Storyline 360, base layer + 4 slide layers, each layer has "Pause timeline of base layer" enabled and its own Hide-on-media-complete trigger.Finally Upgraded
Hello there. My name is Susie Arce and I work as a Training and Development Manager within Human Resources in higher education. I have used Storyline 3 for ages, even when it wasn't supported anymore. Today I finally got the upgrade to Storyline 360. Happy to join this community to learn the features of 360 and to connect and network.Aspiring E-Learning Designer
Hello community, my name is Reggie and I’m based in London, UK. I come from a teaching background and over the last few years I’ve developed a strong interest in e-learning and instructional design. I’m still learning and currently building my portfolio through voluntary work and personal projects using Articulate Storyline and other tools. My teaching experience helps me understand learners and how to make learning clear and engaging. I joined the E-Learning Heroes community mainly to learn from others, improve my e-learning design and Storyline skills, get new ideas and continue building a strong portfolio as I work towards moving into e-learning and instructional design.The expand/collapse down-arrow icon (triangle)
Hi Storyline Heroes Team, I am currently using the Classic Player in Storyline 360 and am facing an issue with the Player Menu. When I expand a menu section, the child items are displayed correctly. However, the expand/collapse down-arrow icon (triangle) for one of the menu items disappears after I click or open the menu. The issue occurs in both: Storyline 360 Preview Published output The menu hierarchy and child items are working correctly; only the expand/collapse arrow icon disappears. I have already tried the following: Checked and shortened the menu titles Checked the menu hierarchy and nested levels Tested the issue in both Preview and published output Unfortunately, the issue still persists. I am currently using the Classic Player. Could you please let me know whether this is a known issue with the Classic Player in Storyline 360 or if there is any workaround to resolve it? I have attached screenshots showing the issue for your reference. Thank you for your support.Text to Speech problems
Hi there I don't know what's happened in some of my Articulate 360 eLearnings but when I go to edit the Text to Speech text on a slide it's showing me text from the previous slide, although it previews the correct text. I'm very confused :( This has also happened to a colleague so it's not just my pc or work. I'm using the latest version. Any thoughts on what's going on would be much appreciated :) Thank you.Corrupt storyline file
I had a finished project—complete with audio, animations, etc.—and tried uploading it to Review 360 to share it, but error messages started appearing indicating file damage or corruption; I exited the program after saving my changes (a big mistake), and now I can't reopen it. I tried importing the slides and looking for temporary files (something that had worked for me in the past), but it didn't help. I’ve already opened a support case, but I’m sharing the issue here as well, just in case. P.S. I usually keep backups, but I didn't have one for today's version.How do I play four 9:16 videos separately on one Storyline timeline?
I have four 9:16 images on a Storyline timeline. Each image has its own play button that will play a 9:16 video later on in the timeline. I do NOT want the Storyline timeline to play UNTIL each play button is clicked. After each play button is clicked, it goes to a cue point to play the separate video in the timeline, then automatically returns to the beginning of the timeline. How would I go about doing this? I hope I am clear. Thanks! :)
