Storyline 3 - Update 3 Released Today

Ashley, now I have another program with the same problem that the window for finding a trigger runs off the screen. I converted this from PowerPoint and the other project was converted from Storyline 2. That is the only common thing about these projects. I have not had the problem with projects created in Storyline 3.

I am experiencing a new Storyline 3 problem. After using the program for 2 or 3 hours, I get an error message when double-clicking a slide to open it. This just happened about 6 times. I sent a message each time but I don't know if that is working. Storyline 3 seems to have more problems now than before the update.

I had similar issues shortly after I had a 1TB hard drive installed. Turns out, Win7 has a special hotfix to address the issue I had - not sure if you've changed hardware recently or not, though. Run Task Manager and check the Processes tab regularly to see what Storyline is up to.

Thanks Cheryl. I am on Win 10 and have had recent updates. I can try Task Manager and see. I had been doing fine for several months so this is a new issue.

Hi Jeffrey, 

I'm so sorry you've had such trouble recently! With this many oddities occurring, I'd like to have you work directly with our Support Engineers. They'll be best suited to take a look at all these issues and get you fixed right up. 

I'll start a case for you - so keep your eyes out for an email from Support@articulate.com!

Hi Sherry,

This discussion has gotten a bit long - so I'll apologize, as I'm not sure what you're referencing! Was there a specific reply that you could point to, or can you describe the issue you're running into? 

If you need to revert to an earlier update, our Support Engineers will be ready to help. They can also confirm and check on the status of any bugs you've run into. 

Hi,

is there any update on the drag&drop dashed/not dashed outline bug? It´s been already 10 months now since I reported this. It´s a very essential feature we want to use again.

And blocking items via hotspot is a thing we really need too.

Susi

So right! The dashed outline problem is really annoying.

Philipp

Hi Philipp and Susi, 

Thanks for checking in on this issue. It's still open with our team, but I'll let you know here as soon as I have anything to share. 

DO NOT DOWNLOAD IT ! 
I made the mistake of downloading it and now it crashes non-stop.

Right when I have two deadlines approaching. 

WHAT HAVE YOU DONE?  ? 
How can I reinstall the old horribly slow but reliable version? 

Oh no Marcos! Sorry to hear that. 

Have you tried to repair your install in case something went awry? 

If you'd like to chat with a support engineer about what you're seeing and if rolling back would be best for you, then you can reach them directly here.

I have a really stupid question - what is the difference between Articulate Storyline 3 and Articulate Storyline 360?

I just updated my Storyline 360 to v3.14.15225.0 because the previous version was buggy as heck. I've had to rebuild slides that had triggers to show a layer when timeline ends, that absolutely would not work. Sometimes the NEXT button in default player doesn't work. I had several people look at my files to determine what I did wrong to no avail. Nobody could see anything wrong. Has anyone else encountered these crazy quirks?

Hey Cindy - there are no stupid questions :)

In fact, it's a pretty common question - and we have a great chart to compare as a result.

Check it out here.

Now, with regards to your Next button - could you share your .story here so that we can see if we spot anything? Just point us to the problematic slide(s).

Thank you, Leslie. 

I already rebuilt the slides that had wonky behavior! But if it happens again, I will share it with you! Thank you again!

Actually, I do have a wonky slide. I've attached the SL file below.

Slide 1.1 - Has 3 layers and each is to play when the timeline ends. On the top (3rd) layer, I have 5 chevrons that fly in, and all but 2 are to change to gray, using a "Change State" trigger. The chevrons that are to change are the Prepare for Delivery, Delivery, and Billing chevrons. Currently, all but the Prepare for Delivery changes color.

Hey Cindy,

Thanks for sharing your file. 

I did see what you were describing on my first pass, then I deleted the trigger because I couldn't read it and added it back in:

...and of course it's working just fine now:

That being said, with the reported behavior you are experiencing, I'd import this file into a new file to see if that alleviates the issues you are seeing.

Thank you for this comprehensive list Ashley, and congratulations on the updates. I have a couple of questions. Have we addressed the Absolute versus a Relative compiler script for linking out to any remote files/urls? Also, are we able to adjust the results score variable yet to align with our ability to branch and therefore subsequently assess any branching scenarios accordingly?

Hi Kevin,

The results variable is still hardcoded into Storyline - so no way to change it manually yet. 

As for the absolute vs. relative compiler script I'm not familiar with that (or at least it's not ringing a bell!). Do you have a link to another discussion where you saw this or any more information to share? If it's not something I know much about, and you didn't see it while looking, chances are it's not yet a feature - so I’ll be happy to pass your thoughts on to our product team, but you can also feel free to detail them more through a feature request!

I updated this morning and now I am having an issue with my layer not showing. When I click on the character for the the selection they either disappear or nothing happens when before it showed the next slide layer perfectly. I had three different files based on this model and now it is not working. 

Anyone else having trouble with layer?

Some odd troubleshooting that is occurring. If you un-hide the base characters on the layers then the layers will show up. Now while this does fix the issue of going to the layer it create another of not being able to hide the base layer items without copying or duplicating everything which makes the files grow in size. 

These files were working perfectly fine till the update. 

Hi Amanda,

Sorry to hear that you're running into an issue.

I see that you've reached out to our support team as well and Cleo is taking a look. You should be hearing from someone soon and I shared your subsequent comment to your case as well.

Hi Ashley,

Thank you for your reply. Here is a link to one conversation about this. I'm having problems finding my original post on this topic. https://community.articulate.com/discussions/articulate-storyline/any-updates-on-using-relative-url-paths

Going back on us Kevin :)

I believe you and I discussed this here. You filed a feature request.

I do not have an update to provide on this though. We still recommend Absolute URLs.