Reach 360: Access Your Training
The Learn page is where you access training assigned to you, review completed training, download certificates, access your account library, and create a list of favorites.
Learner Sidebar
In the learner sidebar, you'll find your statistics and assigned training. The total number of training deliverables you're enrolled in is listed next to Assigned. The list is ordered in descending order from most recently assigned. Only four training deliverables display by default. Click Show more to access the complete list. Select a title in the list to start or resume training.
My Learning
Under My Learning, you’ll see training in which you’re currently enrolled, have self-enrolled, or you've already completed. From here, you'll also be able to download certificates for the training you've completed.
In-Progress
By default, content on the In-Progress list is sorted by the date it’s due (or if nothing has a due date, the date you were enrolled), but you can also arrange content by enrollment date or title using the drop-down menu on the right.
On the title card for each training, you’ll see the cover image and title, how long it will take to complete on average, and its due date (provided one is assigned). If you’ve started a training, a progress bar displays on the cover image. At a glance, you can see how far through the content you’ve progressed. Add it to the Favorites section by clicking the heart icon.
Completed
If you thought that the Completed list was where you’d find all the training you’ve completed, you’re right! Here, the title card displays your final quiz score (if applicable), the date you finished the training, and a link to your completion certificate. Add completed courses to the Favorites section by clicking the heart icon.
Tip: Completed training that you start again isn’t added back to your In-Progress list, but you can always find them under Completed.
About Course Due Dates
Administrators can assign due dates to training. They’re listed on the title card and cover page. If something doesn’t have an assigned due date, it’ll say that too. Due dates start counting down on the day you’re enrolled.
When you have fewer than 24 hours to complete a training or are overdue by less than a day, the due date changes to an hour counter. Once a training deadline has passed by more than 24 hours, the message displays by how many days it's overdue. You’ll see this reflected in the training summaries as well. You can still complete overdue training.
Certificates
To download a certificate for training you've already completed, find the course in the completed section. If you've satisfied the training's completion requirements, click the Download Certificate link. If the link isn't available, then quiz requirements weren't met, and you have no additional quiz attempts available, or the training doesn't have a certificate.
Note: Need help finding a download link for a certificate that should be available? Reach out to your admin and ask them to download it for you.
Favorites
The Favorites section is a great place to save your favorites and access training you find in the library. Here, you’ll find all the training you've favorited, regardless of whether it's complete or in progress.
To add training to your favorites, click the heart icon on a title card. Remove content from your favorites by clicking the heart icon again.
Browse the Library
Access your account library by clicking Browse Library. There you’ll find all the training available to you. It’s also where you can favorite training in which you haven’t been enrolled. Learn more here.