Reach 360: An Introduction to Zapier and Reach 360

Reach 360 is a flexible, cost-effective distribution tool to deploy your e-learning content and reach more learners, directly. 

Zapier lets you connect and sync data between thousands of other web services to automate your day-to-day tasks and build workflows between apps that otherwise wouldn't be possible.

Together they can make your Reach 360 experience even better. Here’s how to get started.

Note: Zapier integration isn’t available for EU Data Center region customers at this time.

About Zapier

Zapier uses automated connections, called Zaps, that you set up in minutes with no coding. Each Zap has one app as the Trigger, where your information comes from and which causes one or more Actions in other apps, where your data gets sent automatically. You can sign up for a Zapier account here: https://zapier.com/apps/reach/integrations.

Connecting Reach 360 and Zapier

You'll be prompted for an API key when you connect Zapier to your Reach 360 account. Learn more about how to generate API keys here. 

Once you've generated a new API key to connect Zapier, you'll be able to use the available instant triggers and actions to create all kinds of workflows as shown below

Available Instant Triggers

You can use these events to trigger actions in your Zaps.

• Course Completed - when a learner completes a course
• User Created - when a user is added to your Reach 360 account
• Enrollments Created - when users or groups are enrolled in a course or learning path

Available Reach 360 Actions

Currently, you can perform these Reach 360 actions with Zapier:

• Create invitations—invite learners to join your Reach 360 account
• Search invitations—find pending invitations by email address
• Search users—find existing users by their email address

We’ll continue to add additional actions over time and post them here when they become available.

Zap Examples

In Zapier, you can combine the above actions with your favorite apps to create Reach 360 flows like this:

• Create Reach 360 invitations from new BambooHR employees
• Invite new Shopify customers to Reach 360 accounts
• Invite new Microsoft Teams members to join Reach 360 accounts
• Award credentials in CertifyMe for newly completed Reach 360 courses
• Email Startquestion evaluation surveys after new Reach 360 courses are completed
• Create Reach 360 invitations when SimplyHired applications are updated
• Create Reach 360 invitations from new Typeform entries
• Send Slack messages when Reach 360 courses have been submitted for review
• Create credentials in Accredible Certificates for new Reach 360 course completion
• Create Reach 360 invitations from new starters in People HR
• Create Reach 360 invitations from new Stripe customers
• Create Reach 360 invitations from new spreadsheet responses in Google Forms

These are all just templates from which you can build your perfect Zap.