I have recently switched to a laptop, went to publish a video after editing it and I got the video with no image just the sound. I cant see anything I can change.
I apologize for the issues you are experiencing when trying to publish videos. First, I'd like to confirm that you are using the latest version of Replay 360 (Build 2.23.24149.0).
1 Reply
Hi David,
Welcome to the E-Learning Heroes community!
I apologize for the issues you are experiencing when trying to publish videos. First, I'd like to confirm that you are using the latest version of Replay 360 (Build 2.23.24149.0).
Here are a few other steps you can try:
If you feel comfortable, can you please share your file with us file publicly here, or privately in a case so we can investigate?