replay - player tabs e.g. seek bar, captions, pause/play etc obstruct what is being shown on screen

Nov 29, 2022

I have created a video in replay and once published it the image fills the whole screen, so once published the player tabs e.g. seek bar, captions, pause/play etc obstruct what is being shown on screen. Please advise how I can re-size videos/images in replay 

 

Images are also distorted

3 Replies
Kelly Auner

Hi Lucia,

Thanks for reaching out!

I'm happy to assist you with this and have a few clarifying questions to help me better understand the issue.

  • What is the size of the recording window in Replay? When you publish your course, your Replay project will be as wide as your widest video clip and as tall as your tallest video clip. 
  • Have you tried setting your scaling to 100% to help with the distorted images?

             

Currently, you cannot resize your video in Replay. you're comfortable sharing your file with us, I'd like to test it out to investigate further. You can upload it You can upload it here or privately in a support case. We'll delete it from our systems once troubleshooting is complete.