Forum Discussion

HeatherBeaudoin's avatar
HeatherBeaudoin
Community Member
7 years ago

press Enter to post comment in Review

Although I tell my reviewers every. single. time. they need to press Enter to post a comment... they don't press Enter. They type something and click off of it. Questions ensue. Comments are lost. Tears are shed.

I don't blame you, Articulate. You're good people. It was very reasonable of you to assume that pressing Enter is not asking too much. Sadly, my friends, you were wrong.

I would consider it a gift to my sanity if you captured comments without anyone having to press Enter. At the very least, add a note right there in the field that instructs them to press Enter. Much gratitude for even considering making your wonderful product more idiot-proof.

 

  • Good news. We will have a better user experience for this rolled out later
    this month. Thanks for the feedback.

  • Hi Heather and Wendy! Have you seen the new Post button we added in Articulate Review?

    It'll serve as a visual reminder for users to press the button (or the Enter key) before adding another comment or moving on to another slide. It's a small change that we hope will make a big difference. 😁

    Let us know what you think!

    • WendyFarmer's avatar
      WendyFarmer
      Super Hero

      OOh Alyssa - when did that appear? I've been using AR over the last few days and haven't seen that button.

      Disregard that comment - I've just logged in and see it now...THANK YOU so much!!!

  • Hi Bill,

    Thanks for popping into this discussion! Each author and reviewer can adjust how and when they receive notifications, so hopefully, authors who are set up for instant notifications understand that they'll see it in real-time. 

    Also, for the Enter key have you tried using a Shift +Enter to make a new line while commenting? 

  • YAY!!! Thank you for doing that. I really hope that's enough for my reviewers to post comments correctly.

  • Is there a way as a reviewer to "post" comments for an entire project and then notify the author?

    I would like to be able to go through a project, make all my comments, review them and then send (post) them to the author. If the author is subscribed to "instant" notification it means that if I have 20 comments, the author get 20 emails. It would be nice if I could make my 20 comments, hold them until I am ready to post, then send an instant notification letting the author know the comments are there.

    p.s. I personally don't like using Enter as a Post b/c I use Enter as a carriage (line) return - as it is used when posting here. So if I am used to that experience and methodology and then have a different experience when collaborating, I wind up creating more comments (and emails) than desired. The Post button is sufficient. IMO.