2 articulate 360 installed, different versions Feb 18, 2021 By Richard Hanson I somehow have 2 copies of Articulate 360 installed: version 1: 1.48.24116.0 version 2: 1.46.23620.0 Any solutions to removing the older one?
Becca Levan 3 years ago02/23/21 at 6:49 pm (UTC) Hi Richard! Happy to see you were able to connect with our support engineer, Angelo, to get this resolved — Let us know if you run into any other questions!
Adam Judge over 2 years ago09/15/21 at 6:12 pm (UTC) Hi - I just noticed the same issue. Once instance of Storyline 360 was installed on September 9 of this year, the other on August 26. Both say they're 866MB. Can I simply uninstall the older one?
Becca Levan Adam Judge over 2 years ago09/16/21 at 8:24 pm (UTC) Hi Adam, Thanks for reaching out, and I'm happy to help here! To make sure you're running one version, I'd recommend uninstalling both versions, then reinstalling the newest version. If that doesn't fix things, connect with us here as the next step!
3 Replies
Hi Richard!
Happy to see you were able to connect with our support engineer, Angelo, to get this resolved — Let us know if you run into any other questions!
Hi - I just noticed the same issue. Once instance of Storyline 360 was installed on September 9 of this year, the other on August 26. Both say they're 866MB. Can I simply uninstall the older one?
Hi Adam,
Thanks for reaching out, and I'm happy to help here!
To make sure you're running one version, I'd recommend uninstalling both versions, then reinstalling the newest version.
If that doesn't fix things, connect with us here as the next step!