I have a problem in my course. Every time I want to add a Storyline to my course, there is no thumbnail. It's just black. If anyone knows how to fix that, i would really appreciate your help.
Do you have audio or video on the first slide of your Storyline project? This article will explain why you see this behavior on modern browsers.
One option is to insert a blank slide as your first slide and add a trigger to jump to the next slidewhen the timeline starts.
Keep in mind that this will also be browser-dependent, and while it might show the slide without the play button, it might still require the user to click on the screen to hear the audio.
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Hi, Joel, and welcome to E-Learning Heroes! ✨
Thank you for reaching out!
Do you have audio or video on the first slide of your Storyline project? This article will explain why you see this behavior on modern browsers.
One option is to insert a blank slide as your first slide and add a trigger to jump to the next slide when the timeline starts.
Keep in mind that this will also be browser-dependent, and while it might show the slide without the play button, it might still require the user to click on the screen to hear the audio.