Audio does not play on the first slide of a scene

When viewed on mobile device (iPhone and Android tablet), the audio on the first slide in a scene does not play. When I advance to the 2nd slide in the scene, then the audio plays. When go back to 1st slide from 2nd slide, then the audio plays.  My .story file has 9 scenes. It was created in Storyline 360. This occurs both on Articulate Review and when published to SCORM and loaded to our LMS.

6 Replies
Ashley Terwilliger

Hi all,

Thanks for your patience as we worked on a fix for the issue where audio tracks that should've played at the beginning of slides didn't always work in HTML5 output. That fix is in today's update of Articulate 360!

Take a look at the release notes here, and you can install the latest update from the Articulate 360 desktop tray application by clicking Update.