Course not completing everytime in LMS

Nov 01, 2022

Hi there, I have a course in Storyline 360 - it has mulitiple videos that are on "lightbox" slides, but the course completion is set to the amount of slides minuts the video slides. When I upload the course to SCORM cloud it is completing - but it is not always completing on the LMS that the course is hosted on. I am not sure of the percentage of incompletes but I am wondering if there is a potential issue with the lightbox feature that is causing this to happen? 

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