Determining the browser being used to view course and display a message based upon that determination
Hello my friends,
I have a question that I've never had to think about but we have issues with people using our corporate install of IE11 with certain functions within our courses built in SL360. We are recommending Chrome in all of our communications because everything seems to work without issue.
No matter how much we communicate, we get IT tickets asking for support and we usually determine they are using IE11 and by simply switching to Chrome, it fixes the issue.
Is there a way that when someone loads a course, that we can somehow check for the browser and version? And say, its IE11, we display a message that effectively tells them what we would normally do over a phone call, email or screen share session. - This would save us so much time and right now we need all the time as I work for a hospital system and our resources are strapped but training must continue!
Thanks for any input!!