Forum Discussion
does everyone else find that exporting content as a video takes too long?
Hi
I don't know if this is an Articulate issue or because I need an IT upgrade. But every time I export content from Articulate 360 as a video it takes a huge amount of time.
At the moment I'm exporting 21 slides as a video and so far it has taken 55 minutes, and there is still a fair way to go.
Could someone please tell me about their experiences exporting videos, and whether this is a known problem or not.
Thanks
Bex
I am having the same issue as I export a video. On a side note, I find that there are many performance issues with Storyline 360 that never really get addressed. The other main one is the 3 or 4-second wait every time I try and play the timeline to synch my animations. Been like this for ages.
Hi there, Richard. I'm sorry some processes in Storyline 360 are taking longer than what feels normal. I don't see cases for either Glaister or Esther above; so I can't confirm what the resolution was for them.
When publishing to video, if you have audio or video on several slides, it will significantly increase the amount of time it takes to encode and create a video output. I don't want you waiting an unreasonable amount of time, however, and I'm happy to have a closer look at your .story file to make specific recommendations. I'll delete your file when I'm done troubleshooting.
We are looking into the lag with timeline preview as well. Typical reports from customers indicate that it takes 3-5 seconds to load before the slide content will start playing. I can understand that when you need to perform that process repeatedly, it feels like a time sink. I'll tag this discussion to be updated on any changes to that performance.
It depends on what you have as far as content. Essentially Storyline has to interpret all of the information, convert triggers, etc and then render the video.
Videos aren't interactive and the content is linear. If you know you are building content that you'll output to video (assuming you don't need the interactive part of Storyline for a different context), you may find working with PowerPoint is a better solution.
You can publish an interactive module using Studio 360 and PowerPoint has an export as MP4 option. Of course that's only an option if you don't need the interactive elements you get with Storyline.
So I'm guessing this issue was never fixed. That is sad, and unfortunate. the above post was 8 months ago. I am now trying to do the same thing and having the same problem. Cannot complete 1 publish to MP4 from SL 360.
The ability to publish to Mp4 was one of the reasons i decided to upgrade.
Hi there, I am having the same issue. My slides are in order, and I am using version 3.318.218.610. The video has 11 slides with a short (1-2 sec) desktop recording on each slide. It has been encoding for seven hours now, and is on slide 9. It is making progress (not stuck) just very, very slow.
The whole process in the end took 1 hour 14 minutes!
Might I ask how to export to a video? That is something I am looking to do. I want to keep using Storyline because we want to use the publish to LMS option for internal use, while exporting to a video without quiz for external use. Thanks!
Hi Sabrina,
Publish to Video is a feature of Storyline 360. You can read more about it here.
Whoa, Esther! That's a very long time, and way too long to wait!
Our team is looking into some slowness with publish to video, and I'd love to get them a copy of your project to test too! Can you share it with me here in ELH? If you need to share privately feel free to send along here.
Hi Glaister!
Would you mind if we had a closer look at your project file? I'm curious if there's something in your file that is preventing the MP4 publish from completing.
If that works for you, you can upload your file privately to our support team here. We'll give it a test and let you know what we find!
Has there been a resolution this yet? I'm having this very issue 8 months later....
