Error xml version=1.0 encoding=utf-16
May 22, 2021
Hello
I encounter the following error, when i open the program please help me fix this error!
<?xml version="1.0" encoding="utf-16"?>
<ErrorReport xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<UserId />
<HardwareId>08FY1-SGVU4-UUVT3-DYJKR</HardwareId>
<Message>Object reference not set to an instance of an object.</Message>
<StackTrace> at void Articulate.Storyline.Storyboard.StoryBoard.a()
at void Articulate.Storyline.Storyboard.StoryBoard.a(object A_0, SceneEventArgs A_1)
at void Articulate.Design.SceneEventHandler.Invoke(object sender, SceneEventArgs e)
at void Articulate.Design.ProjectFile.OnSceneAdded(SceneEventArgs e)
at void Articulate.Design.ProjectFile.NotifySceneAdded(Scene scene)
at void Articulate.Design.Project.NotifySceneAdded(Scene addedScene)
at void Articulate.Design.Scenes.OnInsertComplete(int index, Scene value)
at void Articulate.Storyline.StorylineScenes.OnInsertComplete(int index, Scene value)
at void Articulate.Collections.Generic.ThreadSafeList<T>.Add(T item)
at Scene Articulate.Design.Scenes.New()
at void Articulate.Design.ProjectFile.InitializeNewProjectFile(IProject newProject)
at bool Articulate.Design.ProjectFileBase<TProject>.Create(Nullable<Guid> projectGuid)
at bool Articulate.Design.ProjectFile.Create(Nullable<Guid> projectGuid)
at bool Articulate.Storyline.Forms.exMainForm.NewProject()
at bool Articulate.Storyline.Forms.exMainForm.NewProject(Size size)
at void Articulate.Storyline.Commands.NewCommand.OnExecute(object[] values)
at async Task Articulate.Windows.Forms.CommandBase.a(object[] A_0)
at void Articulate.TaskExtensions.ExecuteAndForceExceptionsToForeground(Task task, bool runAsync)
at void Articulate.Windows.Forms.CommandBase.Execute(object[] values)
at void Articulate.Storyline.Forms.exMainForm.a(object A_0, StartPageEventArgs A_1)
at void Articulate.Windows.Forms.StartPage.OpenFile(string fileName, bool newfromfile)
at void Articulate.Windows.Forms.StartPage.an()
at void Articulate.Windows.Forms.StartPage+c.b(StartPageLinkLabelPanel A_0)
at void Articulate.Windows.Forms.StartPageLinkLabelPanel.c()
at void Articulate.Windows.Forms.StartPageLinkLabelPanel.OnMouseClick(MouseEventArgs e)
at void System.Windows.Forms.Control.WmMouseUp(ref Message m, MouseButtons button, int clicks)
at void System.Windows.Forms.Control.WndProc(ref Message m)
at void System.Windows.Forms.ScrollableControl.WndProc(ref Message m)
at void System.Windows.Forms.Control+ControlNativeWindow.OnMessage(ref Message m)
at void System.Windows.Forms.Control+ControlNativeWindow.WndProc(ref Message m)
at IntPtr System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, int msg, IntPtr wparam, IntPtr lparam)</StackTrace>
</ErrorReport>
8 Replies
Hello, Z O, and welcome to E-Learning Heroes! ✨
Thank you for reaching out, and I'm sorry to hear you're experiencing this error! I opened a support case on your behalf, so you should hear from our team soon via e-mail.
what is happening, I too have this error code, when trying to publish to review 360?
<?xml version="1.0" encoding="utf-16"?>
<ErrorReport xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<UserId>aid|fb2d6b73-48af-48a8-873c-c89f921b893b</UserId>
<HardwareId>TV9UU-NCURW-VMJL7-9RP13-FWH1A</HardwareId>
<Message>Object reference not set to an instance of an object.</Message>
<StackTrace> at bwObjectData Articulate.Design.Shapes.VectorGraphic.bg(bwStageObject A_0, IPlayerService A_1, IShapeStateInfo A_2)
at bwObjectData Articulate.Design.Shapes.VectorGraphic.bg(IPlayerService A_0, bwStageObject A_1, bwSlideBase A_2)
at bwStageObject Articulate.Design.Shapes.VectorGraphic.GetStageObject(IPlayerService service, bwSlideBase slide)
at bwStageObject Articulate.Design.Shape.Articulate.Player.IPlayerShape.GetStageObject(IPlayerService service, bwSlideBase slide)
at void Articulate.Player.PlayerContentPublisher.a(IEnumerable<IPlayerShape> A_0, bwSlideBase A_1)
at void Articulate.Player.PlayerContentPublisher.a(IPlayerSlide A_0, bwSlide A_1)
at bwSlide Articulate.Player.PlayerContentPublisher.CreateSlideObject(IPlayerSlide slide, bwISlideContainer sceneobj)
at void Articulate.Player.PlayerContentPublisher.CreateBridgewaterSlide(PlayerWriterSettings settings, IPlayerSlide slide, bwISlideContainer sceneobj)
at bool Articulate.Player.PlayerContentPublisher.CreateContentScenes(PlayerWriterSettings settings, IPlayerContentProvider contentProvider)
at bwContent Articulate.Player.PlayerWriter.WriteContent(IPlayerContentProvider contentProvider)
at bool Articulate.Player.PlayerWriter.Write(IPlayerContentProvider contentProvider)
at void qu.p()
at void Articulate.Design.Publish.TargetContext+PublishBackgroundWorker.OnDoWork(DoWorkEventArgs e)
at void Articulate.ComponentModel.STABackgroundWorker.a(object A_0)</StackTrace>
</ErrorReport>
Hi Katie,
It looks like you connected with my teammate, Renato, on this! Please let us know if you need help with anything else.
Hi Kelly,
Renato helped resolve my issue, so nothing further from me, thank you for reaching out :)
Katie
So glad to hear that our colleague was able to assist you, Katie!
Feel free to reach out in our E-Learning Heroes Community with any other questions or discoveries!
Hope you have a great day and happy developing! ✨
Katie,
For anybody that may experience the same problem, do you mind sharing the problem and its solution?
Thanks Luciana
So, the issue was a vector graphic, it ended up being corrupt and the error message was saying that something was trying to be found but wasn't available to found. We removed the SVG and published fine, then I was able to re-configure the SVG to a desired size and it worked fine.