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Hi, Janis and Alex!
I have some great news to share. We just released another update for Storyline 360. In Build 3.80.30988.0, we've included important fixes and new features.
One of the fixes included:
- Audio from the base layer wouldn't play in published video output when slide layers paused the timeline of the base layer or hid objects on the base layer.
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
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Hello Janis!
Sorry for the trouble! I see that you've also reached out to our Support Engineers, and my teammate, Ronaziel, is helping. You're in great hands. Ronaziel is still available in your support case via email in case you have additional questions!
Was this resolved? I'm having the same issue and have posted to the discussion board as well.
https://community.articulate.com/discussions/articulate-storyline/publish-to-video-layers-with-timeline-triggers-playing-simultaneously-as-base-layer
No, it was not resolved. We switched to Camtasia for all video needs.
Hi, Janis and Alex!
I have some great news to share. We just released another update for Storyline 360. In Build 3.80.30988.0, we've included important fixes and new features.
One of the fixes included:
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!