Exporting all captions

Nov 13, 2020

I have created a Storyline360 file, and each slide has its own audio and closed captioning created within Articulate. I can export the closed captions for individuals slides but can I export all captions for the whole file?  

Also when I publish to video the captions don't appear to come with it, and I then need to attach a caption file?

I am VERY new to this, and hope some can help. 

30 Replies
Katie Riggio

Welcome to the community, Pia! 😊

Those are excellent questions, and I'm happy to shed more light:

  • Export a single caption file for the entire course: Currently, there isn't a way to export every closed caption at once in Storyline. You'll need to export the captions for each audio file individually.
  • Include closed captions in the published MP4 file: When publishing for video, closed captions are not included since there are no player elements. 

We're tracking requests for both features, so I'll surface your post to my team and notify you of any changes. Here's a glimpse into how we manage feature ideas.

Let me know if you have any more questions!

Rise 0

I would like to add a twist to this, what we need is a batch converter from .srt to vtt.

If that would be available in storyline would be great and to have a option in rise , directly when importing... that would be amazing. 

Clearly the function is already there, sort of,  in storyline and needs a tweak in the implementation.

Joe Tansengco

Hello Rise, 

Since Storyline 360's primary function and usage isn't for generating subtitles, adding a batch converter that converts .SRT files to .VTT might be a bit tricky to implement. You are of course very welcome to raise this as a feature request to our product team here. I did however find this Youtube video which shows how you can convert .SRT files in bulk using a free third-party application called Subtitle Edit

Hope this helps!

Chris Bayley


We too are having this same issue.  Produce a Storyline project and trying to get closed captions/subtitles to go along w/ the MP4 we publish.  We do produce things for employees for the LMS our employer uses.  But we also need to publish these is MP4 for general consumption by the public who may not have access to our LMS. 

I agree, Storyline's primary function is not to generate subtitles.  However, in this day an age of ADA I would like to think that Articulate / Storyline would help us stay compliant without having to go to a 3rd party vendor to generate subtitles for one of the formats Storyline allows one to publish a project. 

If this issue could be forwarded up for consideration it would be greatly appreciated.



Kelly Auner

Hi Chris,

Welcome to the E-Learning Heroes community! ✨

Thank you for sharing your thoughts with us. We love to hear from our customers about which features will be beneficial to their team, as well as to their clients.

We do have feature request logged for the ability to include closed captions when published to MP4, so this is still on our radar. I have linked you to the case and we will be sure to update you with any news should this make it onto our feature roadmap.

Sara Carpenter

Please add this feature asap! I am currently having to maintain transcripts in TWO places:

- a Word document with the transcript for the entire project (which is required by people (SME's, client, etc...) who do NOT have access to a Storyline license

- and the close captions in the file (which are necessary for 508 compliance).

The work flow associated with keeping to files is cumbersome and inefficient and will eventually lead to errors associated with having two different "documents" (someone updates one but forgets to update the other).

Please add a Storyline function to allow the EXPORT OF ALL CAPTIONS in a Storyline project using a single export command.

Feature request #03405753

Kelly Auner

Hi, everyone!

I have some great news to share. We just released another update for Storyline 360. In Update 73, we’ve included important fixes and new features!

One new feature we’ve included:

Boost video accessibility by including closed captions when publishing projects as MP4 video files.

To take advantage of this update, launch the Articulate 360 desktop app on your computer, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.

Please let me know if you need additional help!

Jill Lynch Silva

Thank you kindly for this helpful tip. I did not know about this at all.


Jill Lynch Silva (She/Her)
Instructional Designer
at OU Health Science Center (OUHSC)
Email: jill.lynchsilva@ou.edu
Phone: 405-271-2190 ext. 44753

CONFIDENTIALITY NOTICE: This email, including any attachments, contains information that may be confidential or privileged and is intended for use by the individual or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution, or use of the contents is prohibited. If you have received this email in error, please notify the sender immediately by a "reply to sender only" message and destroy all electronic and hard copies of the email and attachments.