Forum Discussion
GIFs don't move? (Articulate Storyline 360)
Hello Heroes,
I've seen some posts about this issue, but there are many different cases, I got lost and prefer to create a new one. Here's the problem:
Created a GIF using Photoshop. A simple arrow going up and down, with "Once" feature so it doesn't loop to infinity. I upload it to stage, but in preview mode it doesn't move.
How can I fix this? I really need do integrate GIFs on my e-Leaning products.
I'm using Articulate Storyline 360 by the way!
Thanks in advance!
Hi, everyone!
I have some great news to share. We just released another update for Storyline 360. In Update 76, we’ve included important fixes and new features!
One enhancement we’ve included:
Storyline 360 now supports high-resolution animated GIFs.
To take advantage of this update, launch the Articulate 360 desktop app on your computer, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
25 Replies
Hi Fernando
I just tested insert Picture > Picture from File > xx.gif and it previews fine.
See attached example
Hello Wendy,
Thanks for the help. I can see your GIF moving, but mine doesn't move.
I've made some tests and:
- My GIF exported from Photoshop doesn't move.
- My GIF exported from Animate (or Flash) moves, BUT, shows very low quality, and plays slower than the original GIF exported.
- BTW, I tried to insert a GIF downloaded from the Web, it works, but also slowly.
Watch my test here.
https://360.articulate.com/review/content/b352c1c2-e272-4e93-aac4-3ea46cabc692/review
I need to Create animations (GIF) and play it on my stage, on a nice quality, original speed, and with transparency if it's possible.
Can someone help me please?
I'm the only one with this issue?
Thanks.
Hi Dave
Before I adjust the export setting of all my GIFs, does this resolve any of Storyline's GIF issues?
I've recently upgraded to 360 and i'm disappointed to find many of the GIF issues remain :(Hi Jon,
There are still some known issues with things like animated frame rates in GIFs not being respected, which I know our team is investigating. If you've run into that or something similar we'd love to take a look at your example and go from there! Feel free to share a copy here in ELH using the "add attachment" or send along to our Support Engineers.
Hi,
I´m having issues with a GIF in my proyect. It doesn't move at all. I have another different gift in my proyect that works fine. What can I do?
Hi Carolina,
It looks like you are using Storyline 360 and we do have a couple of GIF issues that we are looking into.
As far as animation goes, could you try to reduce the resolution or quality to see if that may work better for you?
i have the same issue its static when previewed
Hi Kayleigh,
Thanks for reaching out! I've shared your GIF with our team to take a closer look, as I experienced the same thing when previewing and publishing.
They'll some testing, and reach back out as soon as possible!
HI Kayleigh
I tried re-encoding that gif for you. I wonder if that will make it work any better?
Dave
