How do I activate the new Transcript button for learners to use?

Hi Salena,

Great question! I understand you can't find the transcript button for your learners to use. I'd be happy the get you some information on that. I have a follow-up question regarding your course so I have a better understanding of what you are experiencing.

• You mentioned that you have the close captions added to the slides, do those slides have videos in them? The article you linked to is for video transcripts.

Thanks for reaching out and I look forward to your response!

Hi John, so the specific slide I had did not have a video. But the ones I do want to add this feature to will have videos. So can I add captions like normal within storyline for a video or do I need to add the captions a different way in order to get this feature to work?

Okay, so I see what you mean and now see it within video settings. When I preview the video alone I now see the transcript button, but when I preview the whole slide I do not see the video options. How do I make sure this options become available for any video I add captions to within my course; in the course view not just video view? Like the image attached which is from the original article I attached to this discussion. 

Also, I could not see the option available when I publish the course in Review 360.

Hello Salena, 

Happy to help!

You'll need to turn on accessible video controls for your videos in order to see and enable the video transcript feature. Here's what your videos will look like with this feature enabled: 

Hope this helps!

Hello, I am trying to do that. I have attached an image of the video controls (which are in dark mode) and what it looks like when in review 360. Or am I not allowed to preview this feature at all to ensure it is working how I need it to? 

The slide within Storyline I am showing you consists of only a video and some hotspots and I added in captions for the video directly into the caption portal within Storyline. What am I missing to see the video controls?

you are looking at the wrong navigation bar

move the mouse cursor over the video -> in the video navigation bar you should see the Transcript button

there is (so far ?) no button in the main navigation bar

got it, it works! Not super intuitive for the learner but glad to know I can do it!

It appears the transcript is only an option for videos that are embedded in training, and not for when publishing training to MP4, is that correct? The way the initial announcement about the transcript was phrased made it seem that any audio or video object would be able to have a transcript, but it is only available in the video navigation bar and NOT the player bar. It is also not available when publishing to MP4 (the transcript shows up as captions that are illegible because of placement on the slide and background color). This is most certainly not accessible. 

Is there a way to publish a storyline file to MP4 and include the transcript for all audio in the panel to the right of the video instead of just captions on the bottom of the screen?

Hi Nicole,

Thanks for reaching out; good questions regarding video transcripts in Storyline! I see that my teammate, Luiza addressed these in the related case. Let's continue the conversation in your support case, but I'm happy to assist further as needed!

Sharing Luiza's input in the case for anyone who might have similar concerns:

1) Storyline generates a transcript for a video file, given that it has closed captions uploaded to the same Storyline project. A video file is to be embedded into the Storyline project, and this is different from the video output, which is the file that's generated when you publish a project as a video.

2) The tool a user clicks to enable the video transcript is on the video controls bar, not on the Player. When you insert a video into a Storyline project, you're given the option to enable the video controls. Here's a screenshot to distinguish these.

3) The video transcript feature is not for video outputs. When you export your Storyline course as a video, the media app you use to play it uses its own controls, so it ignores Storyline's video and Player controls, including the button that enables a video transcript.

The feature to generate a video transcript doesn't apply if the course does not contain a video.

Yes - I understand the difference between the video controls bar and the player controls, and that it's only available for videos embedded into storyline, however I think that's a missed opportunity to provide a transcript for files published as videos as well as a transcript pane for all training. We've been using a workaround for a transcript by renaming "Notes" to "Transcript," however that isn't real-time with the audio as a real transcript would be.

I found a workaround for publishing a story file to video: I took my published MP4 and then embedded the entire video into one slide and republished that in order to get a real-time transcript.

I submitted a new feature request to have a transcript option for all story files and not just those that contain videos. Yes, I know there are captions available, but those aren't a great option for everyone and they sometimes cover content on screen. A transcript is easier to scan the content in case you miss something or want to review.

I'm still so frustrated with this!  I have read the articles, watched tutorials, and followed this discussion; but I STILL can't get the transcript option to work.  I can see the accessible video controls, but the are not active because when I click on them nothing happens. (See screencast)

What am I missing here?

please upload here in the forum a .story file with your problem (only this singe slide with video)*

then i can test where the problem is - the .story file or your installation

* to really delete unnecessary content in the file, please save 2x after removing content

I'm not positive what you mean?  Does this work?

https://dp-bootcamp.s3.us-east-2.amazonaws.com/Storyline+Transcript+Issue/story.html

it looks like there is a transparent rectangle (???) above the video, which blocks all mouse clicks on the video navigation bar

if you upload* your source file (.story) I can take a look at the project

*as attachment here in the forum (-> button "Add Attachment" below)

I don't know how to save just one slide from the project.

• duplicate the original .story file (-> new name !)
• open the duplicate
• delete all slides except the one with the video
• save the file
• save the file again ! (now other content is really deleted and the file small)

Thanks!  Here you go!

"Rectangle 2" is the problem - hide the layer and the navibar of the video is working

but now the learner can navigate the video with the video navigation bar and then the video timeline is out of synch to the storyline timeline -> red arrow ...

https://360.articulate.com/review/content/0d62a0a6-a0fa-4363-a033-326842e46656/review

here is a solution to show/hide transcripts with normal buttons (-> Javascript trigger)

"Rectangle 2" is visible -> everything keeps in synch

https://360.articulate.com/review/content/b5432230-e408-4797-bfe3-f9728d503f15/review

toggle Transcripts:

document.querySelector(".video-transcript").click();

show Transcripts:

document.querySelector(".video-transcript:not(.enabled)").click();

hide Transcripts:

document.querySelector(".video-transcript.enabled").click();

Thank you for sharing your file.  I am using this feature for the first time and I was trying to figure out how to display the transcript panel automatically the same way you can display captions with a variable.  Your javascript helped!