How do I activate the new Transcript button for learners to use?

Hi Nicole,

Thanks for reaching out; good questions regarding video transcripts in Storyline! I see that my teammate, Luiza addressed these in the related case. Let's continue the conversation in your support case, but I'm happy to assist further as needed!

Sharing Luiza's input in the case for anyone who might have similar concerns:

1) Storyline generates a transcript for a video file, given that it has closed captions uploaded to the same Storyline project. A video file is to be embedded into the Storyline project, and this is different from the video output, which is the file that's generated when you publish a project as a video.

2) The tool a user clicks to enable the video transcript is on the video controls bar, not on the Player. When you insert a video into a Storyline project, you're given the option to enable the video controls. Here's a screenshot to distinguish these.

3) The video transcript feature is not for video outputs. When you export your Storyline course as a video, the media app you use to play it uses its own controls, so it ignores Storyline's video and Player controls, including the button that enables a video transcript.

The feature to generate a video transcript doesn't apply if the course does not contain a video.