7 Replies
Antony Snow

Hi Ejuana,

Would the response to your question really depend on what information is on the layer?

For example, I have a 'help' button on the slide master that when clicked displays a pop-up to show the user what the various navigation buttons do. As this can be clicked at any point throughout the course, I have added a close button so the user can close this pop-up and then continue.

In another example, I have replicated the Engage tab interaction. When the user clicks on each tab, the corresponding layer is displayed. However, on these slides, I have un-checked the 'prevent the user from clicking on the base layer' and checked the 'Hide other slide layers' within the layer properties which allows the user to simply select another tab and therefore close the current layer they are viewing.



Tim Slade

I agree with Antony...it all depends.

I've done both. If the information on the layer is really short, I might just have it go back to the base layer on its own. However, if I feel like the information is too long to sit through and the user needs to get back to the base layer quickly (say they accessed a layer by mistake), I will add a close button to allow them to quickly exit.

I think it’s a discretionary design decision, I’d just say it’s important to be consistent with how you do it in any particular course.


Ejuana Mitchell

Antony and Tim, Thanks!

I'm fairly new using Storyline and creating online courses, so it helps to find out which techniques are best practice and which ones just depend on the content. 

In my case, I thought a user might want to return to the main screen sooner than another. I have a seekbar with narration and information on the layer that the user can spend time reviewing, and the layer will finish on it's own, or the user can advance the seekbar to the end. It makes sense that using a close button or not using one should depend on the design.

Maria Costa-Stienstra

Hi, Ray.

Thank you for reaching out! 

Are you looking to add the Try Again button to the main Feedback Master or to the Try Again feedback master? 

If you are working on the Try Again feedback master, it already contains the trigger to hide the layer. All you need to do is customize the button to how you'd like it to look.

Check this article out for additional information on designing feedback masters in Storyline 360.

Let me know if this helps!