Hello Niveditha! I'm sorry to hear you are receiving this error message about not having enough space to run Storyline 360 properly. Great call on checking that you are using the most recent version of Storyline 360. Here is the Version History for future reference.
In order to better assist you, I have a few additional questions:
Could you please check to see how many other programs are running on your computer?
Does the same issue happen when attempting to open a new project file?
We are working with few elearning courses for one of our key customer who have world wide users. We are creating a course with multiple Tree structure. We have successfully delivered one version to them, now when we are worikin on feedback we are getting" low memory error" continuously. We tried all possibilities at our end, even we have recreated entire course once again but still no luck. Am attaching a screenshot for your reference. Please let me know if we can connect through online meeting. Let me know your availability accordingly we can plan the discussion.
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Storyline is a 32-bit application (you can confirm this in task manager).
32-bit applications can use a maximum of 2GB of memory (see https://en.wikipedia.org/wiki/2_GB_limit)
Storyline won't be able to take advantage of the 64GB's of RAM that you have in your PC.
If there is no issue in storage, than why it is getting the error message of low memory while saving the file?
Is there any bugs in the updated version of storyline 350 (3.65.28121.0) ?
> why it is getting the error message of low memory while saving the file
Because Storyline is a 32-bit application, it can only utilise 2GB of memory.
> Is there any bugs in the updated version of storyline 350 (3.65.28121.0)
It's aways worth updating to the latest version however, its still a 32-bit application.
I do not work for Storyline, you might want to open a support request with them.
Hello Niveditha! I'm sorry to hear you are receiving this error message about not having enough space to run Storyline 360 properly. Great call on checking that you are using the most recent version of Storyline 360. Here is the Version History for future reference.
In order to better assist you, I have a few additional questions:
If you'd prefer to reach out to us privately in a support case, we'd be happy to assist you there!
Have a great day! ✨
We are working with few elearning courses for one of our key customer who have world wide users. We are creating a course with multiple Tree structure. We have successfully delivered one version to them, now when we are worikin on feedback we are getting" low memory error" continuously. We tried all possibilities at our end, even we have recreated entire course once again but still no luck. Am attaching a screenshot for your reference. Please let me know if we can connect through online meeting. Let me know your availability accordingly we can plan the discussion.
Hi, Niveditha.
Thank you for the additional information and for opening a support case! I see you're working with Carlo, so you're in great hands!
Please reach out through the case if you have additional questions.