Mouse Pointer Keeps Disappearing

Oct 17, 2018

Is anyone else experiencing the ghost mouse pointer? I use a touch screen to develop even more rapidly than usual. Don't know if I'm just going to fast or what, but randomly the mouse pointer turns to invisible. It still functions, but you can't see it. It is at this point I am solely reliant on the touch screen. The only  fix is to close Storyline and then re-open it. Unfortunately there are times/tasks in Storyline when the mouse pointer is absolutely necessary such as in some drop down menus etc., so it's at this point I must save > close > reopen.

I've been pushing for a more touchscreen friendly environment with Articulate. Of course they cannot tell what's coming so I just keep wishing.

Anyone?

Thanks.

53 Replies
Michele Brooks

I don't have time for this, and the fact that the problem has been reported here for over 3 years doesn't give me much hope that Articulate has a clue as to what is going on.

I was simply adjusting grid guides when my mouse disappeared.  Now it looks like I'm going to have to kill SL using the Task Manager since my mouse won't appear.  I am not sure when I last saved.

Thinkpad, Windows 11, using a usb mouse.

Intel(R) Core(TM) i7-8850H CPU @ 2.60GHz 2.59 GHz,

Installed Ram: 64.0 GB (63.7 GB usable)