Forum Discussion
Non Responsive project when published
My storyline project works when it's previewed but doesn't work when published to Review 360. Can anyone provide guidance on what can be done to troubleshoot?
Hi, Mauritia.
Thank you for reaching out!
I'm sorry to hear you're having issues with your published file! I'm happy to take a look and offer some suggestions!
Are you comfortable sharing your .story file either publicly here or privately through a support case with our engineers?
Thanks Maria, I submitted it as a private case.
Thanks, Mauritia. I can see that you're already working with Johnrey, so you're in great hands.
