Object reference not set to an instance of an object error

Mar 16, 2023

I am trying to save a file and keep getting the error: "The project file could not be saved. Object reference not set to an instance of an object." See attached.

Any idea why this is happening and how to resolve the issue?

error.png

1 Reply

John Morgan
Staff

1 year ago03/20/23 at 3:03 pm (UTC)

Hi Chelsie,

Yikes! Let's see how we can fix this error message to help get you back on the right path.

Are you working from a network or shared drive? Always save and publish Storyline projects on your local hard drive (typically your C: drive). Working on a network drive or an external USB drive can cause erratic behavior due to latency. For example, it could cause file corruption or prevent you from saving changes.
Is this the only file you are seeing this error with?

Thanks for reaching out!