Overlapping Caption Times not showing in SL

Jan 07, 2022

Hi folks, I have a closed caption file that has times overlapping -- which works when it's uploaded to youtube for captions -- but when I load this into the SL caption import it won't show the overlapping times. Anyone have a work around for this?

In the below example the captions from 03-07 won't show at all. When the first set ends at 05 the next that start at 05 are shown.

example:

0:00:00,56 --> 0:00:05

Words Word Words

0:00:03 -- > 0:00:07

more words and words

0:00:05 --> 0:00:09

finally the last words for the example.

I hope this makes sense. Thanks for any help!

 

1 Reply
Leslie McKerchie

Hello Chris,

Thank you for reaching out and sharing what you are experiencing with your caption files.

We do have an open issue that our team is currently investigating. I've added this conversation to the report so that we can share any updates with you here. Please share your project file with our support engineers as we continue to investigate what's happening. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.