Print Results is not showing me answer detail, when I revisit the

Hi there everyone,

I have searched and searched for an answer on this and I have seen the question posted before on this site but the information is a bit scatty or the few answers do not seem to have helped us. We have always had the problem with the Print results where you take the quiz and then you click the Print Results the questions,  answers and date are all good. Report looks great. But then, if we revisit the quiz  not even a few minutes later, or the next day all we get is there first couple of lines. The questions and the student answers do not reappear. We have tried tweaking and untweaking all the settings we can think of like resumed state or reset to initial state. I have tried clearing the cookies of the browsers that the report open in, to no avail.

This has happened whether we have published the Quiz for LMS and uploaded to our own Moodle in a zipped file or when we publish to CD and open from our local drives. We have tried with an unchanged report.html or a highly tweaked customized report.html. It works just great, we have no problem setting it up or viewing it...but only the first time. If we reopen the Quiz, we hardly get a report at all. Does anyone have any ideas? I will add some screen shots so you can see what I am referring to.I know ho to add a print button to the report and yes, they can print it but what if they cannot do so right away? What if they need to show it to someone like their manager the following day and they didn't print it out?

Suggestions would be fantastic because I feel we have tried what we can. It does not make any sense to me why it only works once. Thank you so much!