Problems with Quiz Review Texting Overlapping

I'm having some trouble with the review option of the quizzes in Storyline 2. I've looked through the forums, tried quizmaker, tried condensing the amount of text I had per Q&A, etc. and found no solution. Basically what's going on is that once the quiz is done and the user can review their (in)correct answers, the actual review answers are showing up overlapping one another. I know there was an update to fix this in the original version of Storyline but is there a fix or editing optionfor Storyline 2?

85 Replies
Catherine Orfald

Thanks for responding, Alyssa! It's good to know this issue is a bug and is being worked on (and, it sounds like the Flash output will work for the client review... I am seeing it in Preview using Chrome and noticed it there.. will publish and verify it's not present in Flash output). Thanks for your company's prompt attention to issues, as always!

Keith Shull

Just FYI, we're seeing the same issue in SL3 as LaVon (Matching Drop-down).
I started another thread here a few days ago, before I found this current thread.

 

According to Alyssa, the Articulate team is "hard at work on a fix," but based on this thread, it's been a known issue ever since SL1, followed by a patch that fixed it, and then the issue reappeared in SL2 and now in SL3 and 360.

Alyssa Gomez

Good news folks!  We just released another update for Articulate 360, and included a few important fixes and new features that you'll see in the release notes here.

In this update, we fixed some quiz review issues in HTML5 output, including overlapping answers in matching drop-down questions.

Just launch the Articulate 360 desktop app on your computer and click the Update button for each application.

Keith--we’re still working on a rolling out the fix for Storyline 3, and we’ll be sure to update you as soon as we do!

Let me know if you have any questions, or feel free to reach out to our support team!

Leslie McKerchie

Thanks for reaching out Jihong. I’m sorry that you ran into an issue with your review text overlapping. We have reported it to our team, and continue to keep an eye on it to evaluate how many customers are impacted and what impact it has on courses. The number of customers and depth of impact are two of the elements that help us prioritize bugs and fixes.

Here’s some more detail about how we tackle them when they occur. I’m really sorry that I can’t say if this issue will be fixed but you’re in the right place to stay updated on this bug’s progress.