I'm having some trouble with the review option of the quizzes in Storyline 2. I've looked through the forums, tried quizmaker, tried condensing the amount of text I had per Q&A, etc. and found no solution. Basically what's going on is that once the quiz is done and the user can review their (in)correct answers, the actual review answers are showing up overlapping one another. I know there was an update to fix this in the original version of Storyline but is there a fix or editing optionfor Storyline 2?
Thanks for responding, Alyssa! It's good to know this issue is a bug and is being worked on (and, it sounds like the Flash output will work for the client review... I am seeing it in Preview using Chrome and noticed it there.. will publish and verify it's not present in Flash output). Thanks for your company's prompt attention to issues, as always!
Just FYI, we're seeing the same issue in SL3 as LaVon (Matching Drop-down). I started another thread here a few days ago, before I found this current thread.
According to Alyssa, the Articulate team is "hard at work on a fix," but based on this thread, it's been a known issue ever since SL1, followed by a patch that fixed it, and then the issue reappeared in SL2 and now in SL3 and 360.
Good news folks! We just released another update for Articulate 360, and included a few important fixes and new features that you'll see in the release notes here.
In this update, we fixed some quiz review issues in HTML5 output, including overlapping answers in matching drop-down questions.
Thanks for reaching out Jihong. I’m sorry that you ran into an issue with your review text overlapping. We have reported it to our team, and continue to keep an eye on it to evaluate how many customers are impacted and what impact it has on courses. The number of customers and depth of impact are two of the elements that help us prioritize bugs and fixes.
Here’s some more detail about how we tackle them when they occur. I’m really sorry that I can’t say if this issue will be fixed but you’re in the right place to stay updated on this bug’s progress.
This doesn't sound familiar, but I'm eager to see what the fix is! Do you mind sharing your file with us in a support case so that we can begin troubleshooting? Here's a private upload link.
We have fixed the Rise 360 issue with matching quiz question text overflowing the box. Please export your Rise 360 courses again to take advantage of the fix for web and LMS! If you're using the Share link or previewing your course, you'll see the correct behavior immediately.
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Thanks for responding, Alyssa! It's good to know this issue is a bug and is being worked on (and, it sounds like the Flash output will work for the client review... I am seeing it in Preview using Chrome and noticed it there.. will publish and verify it's not present in Flash output). Thanks for your company's prompt attention to issues, as always!
Just FYI, we're seeing the same issue in SL3 as LaVon (Matching Drop-down).
I started another thread here a few days ago, before I found this current thread.
According to Alyssa, the Articulate team is "hard at work on a fix," but based on this thread, it's been a known issue ever since SL1, followed by a patch that fixed it, and then the issue reappeared in SL2 and now in SL3 and 360.
Good news folks! We just released another update for Articulate 360, and included a few important fixes and new features that you'll see in the release notes here.
In this update, we fixed some quiz review issues in HTML5 output, including overlapping answers in matching drop-down questions.
Just launch the Articulate 360 desktop app on your computer and click the Update button for each application.
Keith--we’re still working on a rolling out the fix for Storyline 3, and we’ll be sure to update you as soon as we do!
Let me know if you have any questions, or feel free to reach out to our support team!
Alyssa: Just checking back to see if there's any update re: SL 3 for this issue. Thanks!
Hi Keith,
Nothing new yet, but I've tagged this thread to be updated as soon as the fix is released. Thanks for checking in!
Hi all,
Great news - Update 3 of Storyline 3 is available!
We released a fix for the issue where answer choices for matching drop-down questions could overlap when reviewing a quiz in HTML5 output.
You can view the Version history here and you'll also be able to download Update 3 here!
Hi,
Was this issue fixed? I am running into this issue now with IE, and I have SL2 Update 11.
All my question slides are created from scratch, not from any conversion.
Thank you!
Thanks for reaching out Jihong. I’m sorry that you ran into an issue with your review text overlapping. We have reported it to our team, and continue to keep an eye on it to evaluate how many customers are impacted and what impact it has on courses. The number of customers and depth of impact are two of the elements that help us prioritize bugs and fixes.
Here’s some more detail about how we tackle them when they occur. I’m really sorry that I can’t say if this issue will be fixed but you’re in the right place to stay updated on this bug’s progress.
Hi there
I am having issues with the matching questions overlapping on the quiz in Rise? Has anyone else experienced this?
Thanks
Hello Lisa!
This doesn't sound familiar, but I'm eager to see what the fix is! Do you mind sharing your file with us in a support case so that we can begin troubleshooting? Here's a private upload link.
Thank you Lauren, I've shared the details on the link provided.
Thanks, Lisa. I can see that you are working directly with Gren.
Hi Lisa, and other Rise 360 users!
We have fixed the Rise 360 issue with matching quiz question text overflowing the box. Please export your Rise 360 courses again to take advantage of the fix for web and LMS! If you're using the Share link or previewing your course, you'll see the correct behavior immediately.
Hi Articulate,
I'm having the same issues described in the original post using StoryLine 360 desktop app. It has recently been updated.
Just saw now some more recent updates (applying them).
How to solve this issue?
Hi Kristel,
I'm sorry you're having issues with text overlapping! I have a few follow-up questions for you about your experience.
Thanks for reaching out and I look forward to your response!