Promt to resume - prevent cheating

Hey heros,

I have a question due to the resume function:

I am working on a WBT with a feedback by question. Due to that it's easy to cheat, because the learners are allowed to resume where they left of.

So, if the learner is given an answer to a question and receives the feedback, that his answer was not correct, the learner can easily reload the slide with his browser and he won't get back to feedback layer, but to the question (base layer). Because of this, the learner can cheat and answer again as often as the learner wants until the answer is correct. 

This might be a problem, if the learning progress is recorded in a LMS. If learners take the WBT serios they are able to reach 100% whenever they want. 

Is there any possibility to solve this problem without changing the settings to resume function or feedback by question.

 I'm looking forward to any help - thank you in advance.

16 Replies
Dennis Hall

Hi Boris:

Your issue, unfortunately, is a browser security issue.

Some LMS systems let you configure (usually globally) a browser lock-down function. When the user opens a course, all browser functions (including CTRL+F5) are locked out.

Storyline, in short, acts like a webpage that, when closed submits cookies to the server (unless you use TinCan, then it submits on every Next button click). Allowing a user to close a window via the X button terminates the connection and LMS communication.

The window that is opened is served by the LMS and any parameters that the window contains are served with it from the LMS.

I hope this information helps you understand the LMS needs to control this.

Best Regards,

Dennis Hall

Boris Wesemann

Dear Dennis,

dear other heros,

Thank you for your reply!

But I don't know if you get me right - or if I explained my problem precisely enough.

I like the resume option. I want the learner to have the possibility to resume. But I don't want that they are able to resume to the question when they allready have seen the feedback (and correct answer) for this question.

After all question, the learner receive a direct feedback in my WBT. Without changing anything, articulate is serving the feedback on a special layer. But as long as a learner will return to the question (base layer) when he restarts the course, the feedback by question and the promt to resume option can't be used at once.

Is there any setting, that channels users back to the layer they have been to? Or something like that?

Ashley Terwilliger-Pollard

Hi Boris,

I'd agree with Phil, it sounds like you may need to change the slide's revisiting properties, and you can update the feedback layer's triggers as well to not automatically hide the layer when the user clicks the continue button. You could change it to jump to the next slide when they click "Continue"

Boris Wesemann


Thank you very much for your help. But it won't work.

I set the question slides to "resume to saved state".  And deleted all hiding triggers on the "Correct" and "Incorrect" feedback layers.

Please find below a story-file as example.

I created a new story-project and tried to fullfill everything you recommended, but the test output always resume to the question (base layer). I tested it in a LMS and as web-output.

Ashley Terwilliger-Pollard

Hi Boris,

Thanks for sharing that here, and I did a bit more digging about resuming to the slide layer and determined that Storyline automatically saves slide information when a learner advances to another slide, but if a learner is on a slide and clicks the Course Exit button or closes the browser window, the state of that slide isn’t saved because he or she hasn’t yet proceeded to a different slide. That is why when you go back, it returns to the initial state of the base slide. Currently this is by design. 

As a workaround, you might want to use slides instead of layer before doing the jump to URL/File trigger. You may also find the following article useful: 

Robert Kankelborg

Do you know how to use this PDF resource? I found it in this thread:

I'm trying to reformat the "Resume" prompt pop-up to hide the "yes" or "no" buttons - essentially make it the exact same color as the background. I think the PDF shows the tag lines for the xml file but I'm not sure how to make the changes, or really where to find them. I did find an XML file that contained what looked like the right information for the resume prompt but after editing the XML file there was no change to the pop up.

Not sure if I'm making myself clear but I appreciate any help you might be able to provide.

Thanks a bunch!!! :)

Leslie McKerchie

Hello everyone,

Popping in to share that we no longer see the issue with the suspend_data not being sent to the LMS with the submit interaction trigger when using the latest update of Storyline 360, Build 3.61.27106.0.

If you run into another issue using the latest update of Storyline 360, please reach out to our support team directly here.