This seems to be a Chrome issue, but I'm going to ask anyway. Our LMS launches, we register, and the course starts in a new window. When the user accesses a resource, it opens as a new tab with the LMS and hides the course. The user sometimes thinks they need to start the course again, not realizing that it is simply minimized -- causing frustration of course. How can I assure that a resource is opened in a new window -- not tab. IE11 works fine so this is why I think it is Chrome, but ... I'm going to ask anyway!
Greetings, Lynn. Great question, and you're right!
There isn't a setting in Storyline to ensure resources open in a new window rather than a new tab, as this is based on the specific browser's configuration.
I found this related discussion with a JavaScript solution that can hopefully help. The community may have other approaches to this, so I'll open the floor to them!
We can open the Resources in Lightbox slide, where we link the icons or buttons to the external files. We can change the link settings to open in new window. (Refer the link).
3 Replies
Greetings, Lynn. Great question, and you're right!
There isn't a setting in Storyline to ensure resources open in a new window rather than a new tab, as this is based on the specific browser's configuration.
I found this related discussion with a JavaScript solution that can hopefully help. The community may have other approaches to this, so I'll open the floor to them!
Hello!
I have a similar issue. Do we have a solution now? The JavaScript solution in the other discussion thread does not work.
Thank you,
Shirin
Hi Shirin,
We can open the Resources in Lightbox slide, where we link the icons or buttons to the external files. We can change the link settings to open in new window. (Refer the link).