I'm having the same issue but with pictures. When you hover the picture it should show another layer (which is just text) but the text simply flickers. I have tried adding boarders to both pictures as suggested above but it didn't help. Any other suggestions?
We have an open issue that we are currently tracking for Storyline 360 update 3.57, where a trigger to show layer on hover causes the layer to flicker continuously.
Are you currently on this version? If so, I'd recommend installing the previous update: How to Install a Previous Version of an App. I've added this conversation to our report, and we'll keep you updated on the progress.
If this doesn't sound like what you're experiencing, connect with us here so we can take a closer look!
I am having a similar issue. I have an image of a flowchart and I am using magnified halves on two layers, which are navigated to via hotspots. In other words, when the learner hovers over the top half of the flowchart, it navigates to the layer with the magnified top half. When they move the mouse out of the that area, it returns to the base layer. If the learner hovers over the 2nd half, same happens. However, it flickers. Do I have to install a previous version or am I doing this incorrectly?
I am having a problem with images used on knowledge checks. Each image is an option to answer the question and set to enlarge (I created a "ZOOM" state) when the learner hovers on the option.
The options are set to enlarge at the center of the slide. I have attached the slide.
Thanks so much for reaching out and sharing your file with us. Sorry to hear you've run into this snag. I'd like to have one of our talented Support Engineers weigh in on this. I've gone ahead and opened a support case on your behalf. Thanks so much for your patience!
It looks like there was some sort of conflict between the images that you were using and the hover interaction, so I redesigned your slides to make use of layers instead of states. This setup was able to achieve the same design result that you were going for minus the flickering. I've attached an edited version of your project file.
If you ever find yourself needing to create a similar slide for your project, I'd recommend using layers instead of states to avoid running into the issue again.
Let me know if you have any questions regarding the changes that I implemented!
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Not sure why
but I deleted it and added back another shape (probably wrong colour blue) but it's working now.
To piggyback on what Matthew said, if the hover shape is smaller than the normal, that can also cause the flicker.
It hovers, but then is not above the new shape, so returns to normal, then is above, so goes to hover,etc.
Thanks a lot! I've tried with another shape and now it works...it was a weird behavior.
Thanks for the useful feedback :)
I'm having the same issue but with pictures. When you hover the picture it should show another layer (which is just text) but the text simply flickers. I have tried adding boarders to both pictures as suggested above but it didn't help. Any other suggestions?
Sorry you're experiencing this, Sarah!
We have an open issue that we are currently tracking for Storyline 360 update 3.57, where a trigger to show layer on hover causes the layer to flicker continuously.
Are you currently on this version? If so, I'd recommend installing the previous update: How to Install a Previous Version of an App. I've added this conversation to our report, and we'll keep you updated on the progress.
If this doesn't sound like what you're experiencing, connect with us here so we can take a closer look!
Thank you Becca. Moving back to the previous version worked.
Greetings,
I am having a similar issue. I have an image of a flowchart and I am using magnified halves on two layers, which are navigated to via hotspots. In other words, when the learner hovers over the top half of the flowchart, it navigates to the layer with the magnified top half. When they move the mouse out of the that area, it returns to the base layer. If the learner hovers over the 2nd half, same happens. However, it flickers. Do I have to install a previous version or am I doing this incorrectly?
Thanks
m
Hi Becca,
I also have the same issue with the hover over effect flickering continuously. I've reverted my Storyline version, and it fixed the issue. Woohoo!
Is there a way to know when the bug is fixed in the newest version? (that way we know when it's safe to upgrade to the latest version again)
Thanks!
Erin
You came to the right place, Erin & Marc! I have exciting news for everyone here 🗞
Today we released Storyline 360 Update 58, and it comes with several new features and fixes! Here's the item you'll want to know about:
All you need to do is update to the newest version by following these steps. If you run into trouble, we're just a click away!
I am having a problem with images used on knowledge checks. Each image is an option to answer the question and set to enlarge (I created a "ZOOM" state) when the learner hovers on the option.
The options are set to enlarge at the center of the slide. I have attached the slide.
Hi Mark,
Thanks so much for reaching out and sharing your file with us. Sorry to hear you've run into this snag. I'd like to have one of our talented Support Engineers weigh in on this. I've gone ahead and opened a support case on your behalf. Thanks so much for your patience!
Have a great weekend! 🎉
Thank You Luciana.
I am running the new 64bit version of Storyline if that makes any difference.
Hello Mark,
Happy to help!
It looks like there was some sort of conflict between the images that you were using and the hover interaction, so I redesigned your slides to make use of layers instead of states. This setup was able to achieve the same design result that you were going for minus the flickering. I've attached an edited version of your project file.
If you ever find yourself needing to create a similar slide for your project, I'd recommend using layers instead of states to avoid running into the issue again.
Let me know if you have any questions regarding the changes that I implemented!
Jose, thanks for the help. I will use your recommendation in the future since I use the hover/enlarge state often.
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