Forum Discussion
SL 360 sometimes does not find an existing item to republish in Review 360
I'm wondering if other people have this issue, and if anyone has found a reason for it. On certain files I publish to Review, but not others, Storyline is unaware of there being an existing version in Review. This will happen even immediately after publishing to Review, and saving the SL file. When I select the button to publish a new version, I see the message "You have not published this project before." And yet, the project is there. Not usually a huge problem, but currently I have nearly 100 existing projects in Review, so it becomes a bit of a slog.
11 Replies
all the time, I think it is related to using another file to start another course
That makes sense, and it's almost certainly when it happens for me. Wish there were a way to fix it, as it has happened that I've inadvertently published a new version of the wrong file.
Sorry for the trouble, David! We don't have this logged as a bug, so I'd like to gather more details from you. It sounds like the course is missing in the drop-down list when you're using another file to start a course. Do you mind sharing that workflow with me? Are you duplicating the course outside Storyline 360 and then opening the copy in Storyline 360?
Once I gather these details, I'll report this to my team, which will hopefully help us find a fix!
Thank you, David and Phil! I was able to recreate this issue on my end, so I've brought it up with our Engineering team for additional testing. I'll keep you updated in this discussion!
I really appreciate both of you taking the time to contribute to this discussion!
Hi, any updates regarding this issue? I have experienced exactly the same problem. I guess the fix for now would be to upload a new version manually?
Hi, Jonas.
I replied to a similar question here. We can continue the conversation there!
Hi there! I am experiencing the same issue where Review 360 is not recognizing my existing course and revising it. It is creating a completely new file, obviously without comment history. I'm wondering if anyone has found a workaround that will allow seeing the existing comments from the existing uploaded file?
I'm also seeing this issue for the first time today. I routinely do a Save As on a file after I publish, so that I can keep working and have the storyline that generated the review link preserved. I've been using this workflow for 5 years and this week is the first time where only ONE of my review links doesn't show in the dropdown to update. I really need to move the comments forward and do not want to have to copy and paste other people's comments into a new link.
doing a save as is the guaranteed way to break the link when you publish to review.
