SL3 not opening SL360 Files
Mar 04, 2022
Hi - We've tried lots of things for this, including updating both apps with the latest versions. In 360, I have removed all font styles. I've tried importing an SL 360 file into a new file blank 360 file - SL3 cannot open it. Pretty much no 360 file opens in SL3. One file did, it had a single button, nothing more.
Is there something else I must do to the SL360 file to make it compatible with SL3? Should I roll back my version? Other ideas?
Thank you.
9 Replies
Amy,
Here is a post that provides more insight.
https://articulate.com/support/article/Compatibility-Between-Storyline-360-and-Storyline-3-Project-Files
Richard
Thank you, Richard. I don't have any of these features in these files, but they don't open. Have you had luck opening 360 files with 3?
Sorry, Amy. I only have Storyline 360 so I'm unable to test with Storyline 3. I'm sure someone will see the post today (who has SL 3) and will respond. Or perhaps send a request to Articulate support? https://articulate.com/support
Another thing to check from a post I just read:
"Storyline 360 projects open in Storyline 3 unless you imported assets directly into the media library in Storyline 360 or enabled the quizzing feature that lets learners review/retry only the questions they get wrong. "
Richard
OK - much thanks.
Hi again - Still, I have this problem. I am attaching a file - perhaps someone can test this for me to see if you can open it in SL3. I get the message "Cannot open due to text autofit update." But, I have not updated any of the text in this. Thank you.
Maybe it's a feature in the properties of the textbox. Unfortunately this is a german screenshot but I think I can show you what I am writing about. Here the size of the textbox gets changed according to the text. I think SL3 maybe does not have this feature:
Hi Stefan - Thank you for your post/suggestion. I tried that, no luck. Good idea.
Can someone test this file for me - does it open in SL3?
Hi Amy,
I understand that you're having trouble with a project created in Storyline 360 not opening in Storyline 3.
I want to bring in our Support Engineers so we can determine if there is a workaround they can offer. You'll hear from their team shortly!