It sounds like you've hit a snag with the visited slide icon not appearing after retrying a quiz. Sorry to hear that, but I'd be happy to assist!
Testing the behavior on my end (Storyline 360 version 3.80.31058.0 via Windows Parallels on a Mac M1) I was unable to reproduce the same issue. The checkmarks were still present after resetting the quiz.
It would be helpful to see your project file or a screen recording of the issue. If you're comfortable, feel free to share them here in the discussion or privately in a support case!
I agree with Nedim; seeing the Storyline file to understand why the checkmark icons disappear would be helpful. You may also share your project file privately in a support case. We'll delete it when we're done!
Thanks for the added feedback! Sorry to hear this behavior is affecting multiple files!
If you're comfortable sharing one of the files that's giving you trouble, I'd be happy to take a closer look at what could be causing that issue. Feel free to share a copy here in the discussion or privately with our support engineers.
I appreciate you sharing your test results with the community, and thanks for opening a support case with your Storyline file! I see you're working with my teammate Darrell. Feel free to respond to him via email if you have additional questions.
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Hi Michael!
It sounds like you've hit a snag with the visited slide icon not appearing after retrying a quiz. Sorry to hear that, but I'd be happy to assist!
Testing the behavior on my end (Storyline 360 version 3.80.31058.0 via Windows Parallels on a Mac M1) I was unable to reproduce the same issue. The checkmarks were still present after resetting the quiz.
It would be helpful to see your project file or a screen recording of the issue. If you're comfortable, feel free to share them here in the discussion or privately in a support case!
In the meantime, I would suggest performing a repair of your Storyline 360 installation to see if that improves the behavior.
Looking forward to hearing from you!
That is weird. I reinstalled the latest SL version and I am resetting on the start of the assessment page.
That's very weird. I am very curious of what may have caused this issue. Would you mind sharing your .story file?
Hello Michael!
I agree with Nedim; seeing the Storyline file to understand why the checkmark icons disappear would be helpful. You may also share your project file privately in a support case. We'll delete it when we're done!
This is happening in all my files when the results are reset. using the trigger " reset results.
Hi Michael!
Thanks for the added feedback! Sorry to hear this behavior is affecting multiple files!
If you're comfortable sharing one of the files that's giving you trouble, I'd be happy to take a closer look at what could be causing that issue. Feel free to share a copy here in the discussion or privately with our support engineers.
Looking forward to hearing from you!
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I tested the file further this morning using a reset menu and found that checking "on" the box "Show Slide Draw Contents" is causing the issue.
Hi Michael,
I appreciate you sharing your test results with the community, and thanks for opening a support case with your Storyline file! I see you're working with my teammate Darrell. Feel free to respond to him via email if you have additional questions.