I am trying to publish my project to word to send to our team to review. It acts like it is publishing to word and gives the message that it has been successful, however, no document is created. Is anyone else having that issue?
I see there are many entries here regarding the "Publishing to Word" feature. Most of them are around 3 years old. Well, I am currently (Jan 2021) trying to publish to Word and it's still not fixed. Does anyone have anything to offer?
Thanks for reaching out, and I'm sorry you're running into these issues publishing to Word! As a first step, I would check that you have the right version installed per our system requirements:
Microsoft Word 2016 or 2019 (32-bit or 64-bit) or Microsoft Office 365 (desktop apps only)
If you're set here, I recommend connecting with our support team as there could be permission settings or other roadblocks that could be affecting this feature. They're best suited to help you sort through this!
Your email signature came through when you replied. You can remove that if needed by clicking ‘Edit’ beneath your response. Be sure to click 'View' when you get this reply vs. 'Reply' to open the forum conversation. Here’s a quick Peek video if you need help.
About 6 months ago, I responded to a similar "Publish to Word" issue here. I had run into this issue a few years back, and two seemingly-oddball solutions were offered, which helped in different situations:
Make sure the Notes tab on the first slide is empty. I had used it to park the course code and some other developer information; I ended up moving that information to the Notes tab of slide #2.
Make sure you're not trying to save the Word doc too many levels "deep." Probably part of the fact that Storyline is still maddeningly a 32-bit application, a file's name cannot exceed 255 characters (complete folder path + file name). Worst case, I would publish to the root of C:\ and then move the Word doc to its "final" home afterwards.
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I see there are many entries here regarding the "Publishing to Word" feature. Most of them are around 3 years old. Well, I am currently (Jan 2021) trying to publish to Word and it's still not fixed. Does anyone have anything to offer?
Thanks!
Bill
Hi Bill,
Thanks for reaching out, and I'm sorry you're running into these issues publishing to Word! As a first step, I would check that you have the right version installed per our system requirements:
If you're set here, I recommend connecting with our support team as there could be permission settings or other roadblocks that could be affecting this feature. They're best suited to help you sort through this!
Connect with us.
Thanks for the info!
Bill
Hi Bill,
Your email signature came through when you replied. You can remove that if needed by clicking ‘Edit’ beneath your response. Be sure to click 'View' when you get this reply vs. 'Reply' to open the forum conversation. Here’s a quick Peek video if you need help.
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Matt, did you happen to come up with a solution for this? Someone on my team has been running into the same problem.
About 6 months ago, I responded to a similar "Publish to Word" issue here. I had run into this issue a few years back, and two seemingly-oddball solutions were offered, which helped in different situations: