Storyline Lightboxing Issue

Mar 10, 2023

Hello, 

I'm working with someone who is trying to use a lightbox for content review. Essentially if a learner gets something wrong on a formative question, they would like the coaching to happen via a lightboxed version of existing slides. 

Sounds simple... but get's tricky because its not easy to fully restrict the slides that can be accessed via a lightbox. At least, I cannot figure out how to do it. I have read this article (All About Lightboxes in Storyline 360 - E-Learning Heroes (articulate.com)) a few times... and it seems to imply you can restrict content to just a scene... but the issue is it seems to be the scene PLUS the slide that the lightbox was called from... which ultimately is an issue, because if you use the lightbox and get back to the slide you called it from... the base slide (underneath the lightbox) goes black... and the navigation does not work once you leave the lightbox.

I am hoping there is a way to simply EXCLUDE the slide the lightbox is opened on... but don't see how to do that. 

I have built out another way to do this (which uses a custom nav in the lightbox instead) but I would rather not have to do that if there is a way to restrict things to a scene or set of slides within a lightbox. 

Any help would be greatly appreciated!

1 Reply
Joe Hauglie

One approach that we've taken for content review to be presented after a wrong answer on a quiz/knowledge check is to use a new layer for that information.

The standard q&a layers are simply "correct" and "incorrect." We added a third layer ("answer") that the "incorrect" layer points to. That answer layer contains a screenshot of the information we presented earlier, with a highlighter or indicator for the key information. 

We have also copied the entire slide and used it as a lightbox that is linked only to the "answer" layer, but this approach hasn't worked in a question bank, so we have relied on the approach to add that "answer" layer and a screenshot instead.