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Hello everyone!
Good news! Today, we just released Storyline 360 Update 78 (Build 3.78.30680.0) which includes a fix for the bug where auto-correct in Notes shows options, but clicking those words doesn't change the incorrect word.
Now all you need to do is update Storyline 360 in your Articulate 360 desktop app!
If you have additional questions, don't hesitate to reach out in this discussion or in a support case.
31 Replies
Hi Tim,
I followed the same process and was able to replicate what you described in regards to using the spell check feature for an entire block of text. I've shared this with our Quality Assurance team, although I don't have a time frame to offer in regards to a fix. With that in mind, I'd suggest for you to continue to use the process of clicking one word at a time.
Sounds good Ashley! Thanks!
Tim
No problem Tim, thanks for catching it!
Hi,
Given the time that's past since the last response I might need to open a new thread, but, spell check in 360 is not working for me.
If I right click an identified word it will give me the recommended spelling, however, it does not change the word.
Matt
So sorry you've come across this roadblock, Matthew. Happy to help investigate!
I'm having trouble recreating the behavior with the spell check tool using Storyline 360, Update 3.29.19305.0. Here's a quick Peek 360 of my testing.
To help us explore next steps:
We'll figure this oddity out together!
Still happens regularly, underlined red error identified by storyline, right click on the word.
Correct spelling shows in the list.
Left click on correct spelling and it's 50/50 whether it will take.
Will always keep failing after it does it the first time.
Hi Mike,
Thank you for letting us know. I am sorry that you are encountering this snag.
May I ask if you could share a screen recording of the issue? We have had some challenges recreating this issue, so any other details you can share would help out greatly!
I look forward to hearing more as we get to the bottom of this!
Hi Vincent, I've had the above problem too for many months - over different contracts so many different projects and even Articulate licenses I get a red wavy line when the word is incorrect I right click and see the options but if I click an option the word doesn't change. So now I just look at the correct spelling and change the word manually but today I thought I'd finally get around to reporting it.
A Peek recording of this can be viewed here: https://360.articulate.com/review/content/12029188-4ecd-46a9-ad9b-5ea8c8cb9866/review
Hello Elizabeth!
Thank you for sharing this with us! I've tested this on my end, but I do not see the red wavy line stay. Here's my test.
I've tested this using Storyline 360 (Build 3.47.23871.0). Are you using this version as well?
Once I gather more details on where you see this snag, I'll create a bug report. Thanks for troubleshooting this snag with us!
I wanted to add to this. If I highlight the entire word then select a correctly spelled version it updates. If I simply right-click on the misspelled word it doesn't take. As this is something that has been a problem for 7 years and severely slows general workflows, think I can be kicked up a notch and get it fixed by the next update :-) And I am using the most up-to-date version as of the date of this post.
Hi Jeremy,
Thanks for reaching out, and I"m sorry to hear you're experiencing this as well! I just tested a few examples in Storyline 360 Update 48, and I was able to correct the word both by highlighting the entire word and simply right-clicking on the misspelled word.
Could you share a video of your setup to see if we can replicate exactly how this occurs? Thank you!
It works if I highlight the entire word, no issues there. Just wondering why you have to highlight the entire word. That's the part that takes me out of my workflow. When the word is marked as misspelled you should, in my opinion, be able to just right click and select the proper word and be done. This is literally how every other application I've ever used works. Having to stop, highlight the entire word, right click, then select the word is just two extra steps that shouldn't be required.
Hello Jeremy!
Thank you for sharing these additional details. I understand how these extra steps can become tedious. I've shared your comments with our team so we can look at a fix. I'll keep you updated in this discussion!
Jeremy - thanks for the work around as it waas driing me mad!!
Hi there, I am experiencing the same issue and as a Dyslexic, spell check is highly important to me.
The situation:
The red wavy line appears under an incorrect spelling, right-click the word, spelling suggestions appear, click on correct spelling and the correct spelling doesn't replace the wrong spelling.
Hello, Hannah, and welcome to E-Learning Heroes! ✨
Thank you for reaching out, and I'm sorry this issue is slowing you down!
Can you give me a little more detail of where you experience this behavior, so we can narrow it down? Does it happen on a textbox, in notes, or when using a specific feature?
Hi Maria,
Thank you for picking this up. It happens in all functions. Textboxes,
notes etc.
My Audio playback in the preview is not working either.
Thanks
Hannah
Hello Hannah,
Thanks for those additional details!
You should be able to correct the misspelled word by highlighting the entire word, right-clicking on the misspelled word, then selecting the correctly spelled word. Here's a Peek recording.
Without taking a look at your project file, it's hard to say why the audio playback isn't working as expected, so from here, I'd recommend sharing your file with one of our support engineers here so they can help troubleshoot!
Also, it looks like your email signature came through when you replied via email. You can remove that if needed by clicking ‘Edit’ beneath your response. Here’s a quick Peek video if you need help.
Hi Becca,
My point of the query seemed to have been missed. I am doing as you said
with the spelling, however, it's not replacing the misspelt word.
Please see the video here https://www.loom.com/share/b9aeff8f32994624abe14a8a32b7044c?sharedAppSource=personal_library
of the spelling problem and Audio in preview problem.
Thanks for your help
Hannah
Hi Hannah!
It doesn't look like the video came through. Would you mind attaching it to your reply again in this discussion?
Hi Lauren, thank you for picking this up. I have added the video link to the above comment. Let me know if you can view it. Thanks again.
Hi Hannah,
Sadly I can't help but wanted to add that you're not alone and I still have the same intermittent issue with spelling.
Hi Hannah,
Thanks for doing that video; it was super helpful! I can definitely see the flakiness you’re describing, and I’m so sorry this is causing frustration for you.
I tested this in Storyline (Build 3.52.25156.0) but wasn’t able to replicate it. The next step is to have one of our support engineers help troubleshoot, so I’ve opened a support case on your behalf. Stay tuned for an email from me with the next step!
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Hello Matthew,
Oh no, I'm sorry to hear you're facing this as well.
From here, I'd like to enlist our support engineers to jump in to help troubleshoot. Feel free to connect with someone on my team here, and they'll reach out with a next step!