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Sarah-BethFr290's avatar
Sarah-BethFr290
Community Member
2 years ago

Storyline won't publish to MS Word

I am no longer able to publish my Storyline courses to MS Word this started when I had Storyline 3 and continues even now that I have 360.

When I publish to Word and click the view document button, nothing happens. Plus, when looking in the folder where it's supposed to publish to, the file's not there. 

Another issue is that Storyline will not record MS Word screens. I can record any other screen or software but not Word.  So it seems like Storyline and Word are refusing to work together.

I have installed and reinstalled both Storyline and Word but this did not help.

  • Hello Everyone! ✨

    I'm happy to share that we have released a new update for Storyline 360 (Build 3.78.30680.0).

    In this update, we have implemented a fix for:

    • Storyline 360 didn't always generate an error when projects failed to publish to Word.

    As a first stepI recommend updating Storyline 360 to the latest version. Here's how:

    Update Authoring Apps

    If you have any questions on Update 78, please let us know in this thread or privately in a support case.

    Have a great day!