This feature was working till yesterday and now my whole team is facing this issue while converting the audio part. Can you please suggest something for this?
There's a chance that your network configuration may have been changed or updated which caused Storyline 360 to be unable to connect to the endpoints needed by the text-to-speech feature. As a troubleshooting step, please reach out to your network admin and have them verify that your machine is able to connect to the endpoints listed here:
3 Replies
Hello Archana, check your internet connection and try restarting your system and try again.
Did that, but we are getting the same error.
Hello Archana,
Happy to help!
There's a chance that your network configuration may have been changed or updated which caused Storyline 360 to be unable to connect to the endpoints needed by the text-to-speech feature. As a troubleshooting step, please reach out to your network admin and have them verify that your machine is able to connect to the endpoints listed here:
If the endpoints are reachable, please open a case with our support team here so we can take a closer look at what's happening.