Unable to Publish in Word or Web since updates
Mar 01, 2023
I'm wondering if anyone else is experiencing the problems I am having with Storyline 360. Since the last updates I have not been able to publish any courses as Word or for for the Web, I can publish for the LMS/LRS.
When I publish for Word I click the publish button it goes through the publishing slides part but when I click on Zip or Open nothing happens.
When I publish for Web it goes through the publishing slides part and when I click on Zip the folder only contains the following folders: HTML 5, Mobile, Story_Content, and Meta. There is no Story, so I can't view the elearn. When I try to publish as Word either nothing happens or I get the "Report popup message."
****Update I had two coworkers try to publish to Word and Web and they were able to. Neither have done the latest updates.****