View, Try, Test Mode

Jul 04, 2022

I am working on a project that will require the view, try and test modes in a series of screen recordings.  I have no trouble doing the recording and using it to insert the view scene and the try scene.  However, when I try to insert the test scene, everytime I save the project the test scene disappears.  Any idea why?

1 Reply
Joe Tansengco

Hi Stephanie, 

When making your screen recordings, do you have the project file saved in a local directory somewhere in your computer, or do you have it saved on a network drive? Having your project saved on a network drive might cause some issues when saving your project, so we recommend saving your files locally instead. 

You can also try doing a repair of your Storyline 360 installation if you find that all of your recordings are not being saved properly, and you already have your project file saved somewhere on your computer. If the issue persists, you can reach out to our support team by opening a case so we can take a closer look at what's happening.