Why shape alignment messes up in preview?

Sep 12, 2013

Good morning all,

I create four pie shapes, each with 45 degree angle, in the goal of forming a circle. The circle looks round when not previewed. However, in preview, the shape alignment messes up. Can anyone tell me why this is happening? I attached the source file here so you can see exactly what happened.

Any idea?

Cheng

6 Replies
Ashley Terwilliger-Pollard

Hi Cheng,

Can you check your DPI settings to ensure they're set to 96 DPI? Storyline doesn't currently support 120 DPI. If your system is set to 120 DPI, you may experience erratic behavior, such as:

*  Elements of the application are misplaced or distorted.

*  Objects are misplaced or distorted when previewed or published.

*  Zoomed images don't work as expected.

*  Font sizes are incorrect after using the translation features.

Here's how you can switch to 96 DPI.

If you still experience this after following the steps provided in the article, please submit a support case  so that our Support team can take a look at your .story file. 

Cheng Li

Ashley Terwilliger said:

Hi Cheng,

Can you check your DPI settings to ensure they're set to 96 DPI? Storyline doesn't currently support 120 DPI. If your system is set to 120 DPI, you may experience erratic behavior, such as:

*  Elements of the application are misplaced or distorted.

*  Objects are misplaced or distorted when previewed or published.

*  Zoomed images don't work as expected.

*  Font sizes are incorrect after using the translation features.

Here's how you can switch to 96 DPI.

If you still experience this after following the steps provided in the article, please submit a support case  so that our Support team can take a look at your .story file. 


Ashley,

I have checked the DPI setting on my screen. It is 96 DPI. So I think DPI isn't the problem, because if you open the source file, you can see that the two pies on the left align very well, however, the two on the right are somehow misplaced. If the DPI is the problem, then the whole display should be distorted as a whole. 

Still thank you for the help, and I think I am gonna just let it go.

Cheng

Steve Gannon

Cheng,

Just a thought...

You could right click on each pie shape, save it as a png, reimport it, and delete the original. If you don't need to animate the shapes individually, you could group all of them and save that out as a single graphic and reimport that. Using imported graphics (either individually or as a group) might yield better results.

Stephanie Luckey

hello! im still having this problem after having checked my desktop settings.  See attached for reference picture, on the left you see what i see in the edit window (everything is aligned perfectly even when i zoom in), and the right is when i play the timeline (it's even worse when i preview it) the boxes/aren't lined up anymore.