Forum Discussion

Community Member

2 years ago

0365 PowerPoint Crashing caused by Articulate plugin

Hello, I had our Helpdesk working on my PowerPoint crashing on exit "X" every single time. The last guy to assist went straight for plugins, removing one at a time and found the Articulate plugin ...

Presenter 360

Studio 360

StevenBenassi

Staff

2 years ago

Hi Richard!

I’d be happy to help troubleshoot why the Studio 360 plug-in causes PowerPoint to crash!

If you haven't tried already, let's give Studio 360 a full repair and check your PowerPoint settings:

How to Repair Studio 360
(Be sure to reboot between uninstalling and reinstalling.)
Presenter 360: Verify your Trust Center Settings in PowerPoint
(Specifically, the second section.)

If you’re still experiencing crashes after those steps, let's connect you with one of our talented support engineers. Use this link to get started!

Forum Discussion

0365 PowerPoint Crashing caused by Articulate plugin

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