Forum Discussion

RichardHanson's avatar
RichardHanson
Community Member
4 years ago

2 articulate 360 installed, different versions

I somehow have 2 copies of Articulate 360 installed:

 version 1:   1.48.24116.0

version 2:   1.46.23620.0

Any solutions to removing the older one?

  • BeccaLevan's avatar
    BeccaLevan
    Community Member

    Hi Richard!

    Happy to see you were able to connect with our support engineer, Angelo, to get this resolved — Let us know if you run into any other questions!

  • AdamJudge's avatar
    AdamJudge
    Community Member

    Hi - I just noticed the same issue. Once instance of Storyline 360 was installed on September 9 of this year, the other on August 26. Both say they're 866MB. Can I simply uninstall the older one?

    • BeccaLevan's avatar
      BeccaLevan
      Community Member

      Hi Adam,

      Thanks for reaching out, and I'm happy to help here!

      To make sure you're running one version, I'd recommend uninstalling both versions, then reinstalling the newest version.

      If that doesn't fix things, connect with us here as the next step!