Forum Discussion
RichardHanson
4 years agoCommunity Member
2 articulate 360 installed, different versions
I somehow have 2 copies of Articulate 360 installed:
version 1: 1.48.24116.0
version 2: 1.46.23620.0
Any solutions to removing the older one?
- BeccaLevanCommunity Member
Hi Richard!
Happy to see you were able to connect with our support engineer, Angelo, to get this resolved — Let us know if you run into any other questions!
- AdamJudgeCommunity Member
Hi - I just noticed the same issue. Once instance of Storyline 360 was installed on September 9 of this year, the other on August 26. Both say they're 866MB. Can I simply uninstall the older one?
- BeccaLevanCommunity Member
Hi Adam,
Thanks for reaching out, and I'm happy to help here!
To make sure you're running one version, I'd recommend uninstalling both versions, then reinstalling the newest version.
If that doesn't fix things, connect with us here as the next step!