Forum Discussion

KellySchrodi's avatar
KellySchrodi
Community Member
8 years ago

360 Review Stakeholder Login Issues

Hello,  I have the setting in Review to 'Allow comments without signing in', I copy the link and send it to the user.  He get an error message of 'invalid email address', here is the feedback he h...
Review 360
KellyAuner's avatar
KellyAuner
Staff
3 years ago

Hi Dustin,

Thanks for reaching out!

Is she receiving this prompt when trying to leave a comment as Leslie shared in her demo above? It's possible that she does have an account or a trial associated with the email she entered. I'm happy to look into this if you can provide her email address! You can share it here or privately in a support case.

Alternatively, she can try logging in with a different email address to see if that works!

  • DustinWillia352's avatar
    DustinWillia352
    Community Member
    3 years ago

    Hello,

    Thanks for the response. She is using a company email Danielle.harmon@alkermes.com .

    Dustin Williams
    Pronouns: he, him, his
    Training Specialist - Operations Training Group (OTG)

    Alkermes, Inc.
    265 Olinger Circle
    Wilmington, OH 45177-2484
    T +1 937 655 4240
    M +1
    jdustin.williams@alkermes.com
    www.alkermes.com

    This message may contain confidential or privileged information. If you are not the intended recipient, please advise the sender immediately by reply e-mail and delete this message and any attachments without retaining a copy. Thank you for your cooperation.

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